Talk:US Mobile
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Long term
[edit]Services offered by US Mobile do not involve long term contracts They offer 1 year prepaid annual subscriptions... does that count? Is this old info? Or up to date and I'm wrong here? ~2025-42679-69 (talk) 02:02, 24 December 2025 (UTC)
Update US Mobile information
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| Type | Private |
|---|---|
| Industry | Telecommunications |
| Founded | 2015 |
| Founder | Ahmed Khattak |
| Headquarters | New York City, New York, U.S. |
Area served | United States |
Key people | Ahmed Khattak (CEO) |
| Products | Mobile phone service, eSIM plans, satellite internet bundles |
US Mobile is an American mobile virtual network operator (MVNO) that uses the T-Mobile, Verizon Wireless, and AT&T networks (branded as "Light Speed", "Warp", and "Dark Star" respectively) to provide cellular services to its customers.[1] Because it is one of the only United States wireless providers to sell service on all three national networks and to allow subscribers to switch among them, the company markets itself as a "super carrier".[2][3]
Services offered by US Mobile are prepaid, do not involve long-term contracts, and are structured to allow periodic changes by the user.[1] The carrier does not use network operator names in its marketing and offers Verizon coverage under the brand "Warp" (formerly "Super LTE"), T-Mobile service under the brand "Light Speed" (previously "GSM 5G" and "GSM LTE"), and the AT&T network, branded as "Dark Star".[4] Similar to other prepaid carriers, the provider also sells phones through its website and partners with third parties and various retailers for distribution.[5][6]
In both 2025 and 2026, Consumer Reports members rated US Mobile the top cell phone service provider in the organization's satisfaction ratings, making it the highest-rated wireless provider in the United States for two consecutive years.[7][8][9] In July 2026, The New York Times's product-review site Wirecutter named the company's Unlimited Starter plan the top pick in its guide to the best cell phone plans.[10]
History
[edit]Founding and early years (2015–2019)
[edit]US Mobile was founded in New York City in 2015 by CEO Ahmed Khattak as a GSM-based service provider.[11] Khattak, who moved to the United States from Pakistan to attend Yale University, had previously founded the unlocked-phone retailer GSM Nation in 2010, which reached $35 million in sales by 2011.[12]
The company drew early press attention in February 2016 as the first American carrier to sell Xiaomi and Meizu phones alongside its service.[5] By November 2016, US Mobile reported about 20,000 customers,[13] and in October 2017 it added a second network, marketed as "Super LTE," alongside its original "GSM LTE" service.[11] By October 2018, the company said it had roughly 50,000 subscribers and was cash-flow positive.[14]
Expansion (2020–2023)
[edit]In 2020, the company claimed to have around 250,000 customers.[15]
In April 2021, US Mobile launched pooled plans, where customers pay for data in bulk to use across multiple devices and users.[16][17] The pooled plan service saw usage grow from 300 to 3,000 lines in one month, according to the company's CEO.[6] That same year, the company raised $11.5 million in Series A funding from Volition Capital, its first institutional funding, earmarked for eSIM launches and software development.[18][6]
In 2022, the company launched 5G C-band access on its Verizon-based network, adding onto the existing 5G Ultra Wideband mmWave access, and rebranded the service from "Super LTE" to "Warp".[19][20][21]
In May 2023, the company launched "Global by US Mobile", an eSIM-based international travel data service covering more than 70 countries,[22] and in September 2023 it added eSIM activation and 5G standalone access on its Light Speed network, along with dual-SIM support for running two of its networks on one phone.[23]
"Super carrier" era (2024–present)
[edit]In May 2024, US Mobile began beta testing a network-switching tool, initially named "TelePortal" (later "Teleport"), that let subscribers move a line between its networks from their account dashboard without changing their phone number; Khattak asked members of the company's Reddit community to help name the feature.[24]
In late 2023, the company announced it would begin offering customers the option to activate service on AT&T's network, referred to internally as "Dark Star". Beta testing opened in June 2024, the option became available on July 15, 2024, and the network launched to all customers on August 1, 2024, making US Mobile one of the only American MVNOs selling service on all three major networks.[4][25][26] With service available on the three major U.S. wireless networks, the company began referring to itself as a "Super Carrier".[2] Light Reading compared the multi-network model to the original promise of Google Fi, and reported that the company had almost half a million customers as of June 2024.[4] In October 2024, the company added Apple Watch cellular plans on its Warp network.[27]
In February 2025, US Mobile launched a "Multi-Network" add-on that lets customers with dual-eSIM phones use two of the three major networks simultaneously on a single line.[28] In July 2025, the company extended unlimited high-speed data on its Unlimited Premium plan to all three of its networks, removing an earlier 100 GB threshold on its Warp and Light Speed networks.[29]
In April 2026, US Mobile announced a partnership with SpaceX to bundle Starlink residential satellite internet with its mobile plans, with combined pricing starting at $47 per month.[30][31] Khattak described the company's long-term goal as combining multiple terrestrial networks and satellite constellations into a single offering.[32]
Services
[edit]Networks
[edit]US Mobile sells prepaid service on three networks: Warp, Light Speed, and Dark Star.[33][4] Its Teleport feature allows subscribers to switch a line between networks without changing SIM or phone number, subject to limits on switching frequency,[3] and the Multi-Network add-on allows a single line to use two networks at once on dual-eSIM phones.[28] On some plans the company sells optional priority data upgrades, which raise the line's quality-of-service class on the host network.[34]
Plans and features
[edit]The company offers unlimited plans, by-the-gig plans, and pooled data plans for families and businesses, with advertised prices that include taxes and fees.[35][17][10] New customers can activate service instantly by eSIM, including a 30-day free trial.[36] US Mobile also offers international roaming in more than 180 countries,[37] smartwatch plans,[27] business plans,[38] and Starlink-based home internet service.[39][31]
Customer support and community
[edit]US Mobile operates without physical retail stores and handles support through digital channels.[10] The company maintains an active official community on Reddit, r/USMobile, where it makes product announcements and where Khattak personally posts and answers customer questions.[40] The subreddit had approximately 36,000 members as of early 2026.[41]
Reception
[edit]Consumer Reports first included US Mobile in its cell phone service provider ratings in May 2025, when the company debuted at the top of the rankings — displacing the previous front-runner, Consumer Cellular — based on a survey of 75,278 Consumer Reports members, with top marks for value, data service, and customer support.[7] In the ratings published as of April 2026, based on Consumer Reports' fall 2025 survey of more than 115,000 members, US Mobile again ranked first among 26 providers with an overall satisfaction score of 92 out of 100 — its second consecutive year atop the ratings, well ahead of the three major national carriers.[42][8][9][43]
In a July 2026 update to its guide to the best cell phone plans, Wirecutter made US Mobile's Unlimited Starter plan the guide's top pick, calling US Mobile its "new favorite cellular carrier"; the guide praised the carrier's pricing and multi-network flexibility while noting its lack of in-person support and multi-line discounts.[10]
Other outlets have reviewed the carrier favorably. Business Insider recommended US Mobile's plans in a February 2025 review,[1] and its guide to cheap cell phone plans lists the company's Unlimited Starter and Unlimited Premium plans among its picks.[44] Android Police named the Unlimited Starter plan the best single-line value plan of 2024,[45] and an August 2024 Android Authority comparison concluded that the carrier offered better value than a major carrier's postpaid plans for most consumers.[2] An early assessment by Tom's Guide in 2017 found the carrier a good bargain for light users.[46]
The company has also drawn criticism for revising plan terms after launch. In early 2025, it changed the hotspot allowance and other terms of its Dark Star unlimited plan shortly after introducing it and terminated a small number of accounts for excessive use, which Android Authority reported had caused confusion among customers.[47] In August 2025, the company began defaulting new customers on some Warp plans to lower-priority data, selling priority access as a paid add-on, while grandfathering existing customers at their prior priority tier.[29][48]
References
[edit]- 1 2 3 Villas-Boas, Antonio (February 27, 2025). "US Mobile review: Exceptionally cheap and flexible phone plans". Business Insider. Archived from the original on February 22, 2026.
- 1 2 3 Grush, Andrew (August 26, 2024). "Verizon vs US Mobile: Big Red versus the so-called Super Carrier". Android Authority. Retrieved July 28, 2026.
- 1 2 Grush, Andrew (November 10, 2025). "US Mobile is a super carrier with access to all three networks, but how does that work?". Android Authority. Retrieved July 28, 2026.
- 1 2 3 4 Dano, Mike (June 21, 2024). "Will US Mobile succeed where Google Fi Failed?". Light Reading. Archived from the original on November 12, 2025. Retrieved July 28, 2026.
- 1 2 "Exclusive: US Mobile Is the First Legit Xiaomi, Meizu Carrier in U.S." PCMAG. February 2016. Retrieved August 14, 2021.
- 1 2 3 "US Mobile secures $11.5M in funding, eSIM and retail coming". FierceWireless. July 26, 2021. Retrieved August 14, 2021.
- 1 2 Lindwall, Courtney (May 16, 2025). "Best and Worst Phone Plan Providers". Consumer Reports. Archived from the original on August 21, 2025. Retrieved July 28, 2026.
- 1 2 Kesslen, Ben (April 22, 2026). "These are the best phone plan providers, according to Consumer Reports". Quartz. Retrieved July 28, 2026.
- 1 2 "The 4 Best Phone Plan Providers In 2026, According To Consumer Reports". BGR. May 10, 2026. Retrieved July 28, 2026.
- 1 2 3 4 Michaels, Philip (July 21, 2026). "The Best Cell Phone Plans". Wirecutter. The New York Times. Archived from the original on July 22, 2026. Retrieved July 28, 2026.
- 1 2 "US Mobile launches service on 'nation's biggest LTE network' as it introduces iPhone X promo". FierceWireless. October 30, 2017. Retrieved August 14, 2021.
- ↑ Jerome, Marty (December 10, 2012). "Young Entrepreneur Changes the U.S. Cell Phone Market". Entrepreneur. Retrieved July 28, 2026.
- ↑ "MVNO US Mobile counts 20,000 customers, growth rate of 20-30%". FierceWireless. November 18, 2016. Retrieved July 28, 2026.
- ↑ "MVNO US Mobile boasts roughly 50,000 customers and positive cash flow". FierceWireless. October 2018. Retrieved July 28, 2026.
- ↑ "Verizon's Visible gears up for eSIM support". FierceWireless. October 12, 2020. Retrieved August 14, 2021.
- ↑ "US Mobile Launches Low-Cost Pooled Data Plans (Because You're Always On WiFi Anyway)". SlashGear. April 28, 2021. Retrieved July 28, 2026.
- 1 2 Chernova, Yuliya (July 20, 2021). "US Mobile Sees Data Pools as Key to Monetizing 5G". Wall Street Journal. ISSN 0099-9660. Retrieved August 14, 2021.
- ↑ FinSMEs (July 22, 2021). "US Mobile Raises $11.5M in Series A Funding". FinSMEs. Retrieved August 14, 2021.
- ↑ "Visible, US Mobile Also Get Verizon's New 5G System". PCMAG. January 5, 2022. Retrieved January 10, 2022.
- ↑ "Verizon Details C-Band 5G Launch Date, Pricing, Where You Can Get It". PCMAG. January 4, 2022. Retrieved January 10, 2022.
- ↑ "Super LTE To Warp Speed 5G—a Whole New Way To Connect". US Mobile. February 2022. Retrieved July 28, 2026.
- ↑ "Your Passport To International Data Plans Is Here: Global By US Mobile". US Mobile. May 2023. Retrieved July 28, 2026.
- ↑ "US Mobile Adds Hotspot To Unlimited Starter Plan, eSIM For GSM, Automated Top-Ups". BestMVNO. September 20, 2023. Retrieved July 28, 2026.
- ↑ "US Mobile Launches Manual Network Switching Tool". BestMVNO. May 6, 2024. Retrieved July 28, 2026.
- ↑ "US Mobile Undercuts Visible With New Prices, Begins AT&T Network Beta Testing". BestMVNO. June 21, 2024. Retrieved July 28, 2026.
- ↑ "US Mobile Has Launched On AT&T's Network As "Dark Star"". BestMVNO. August 3, 2024. Retrieved July 28, 2026.
- 1 2 "US Mobile Set to Launch Beta Apple Watch Support". BestMVNO. October 7, 2024. Retrieved July 28, 2026.
- 1 2 Grush, Andrew (February 11, 2025). "US Mobile will soon let you use two major phone networks simultaneously on the same plan". Android Authority. Retrieved July 28, 2026.
- 1 2 "US Mobile Expands Truly Unlimited Data Across All 3 Major Networks, Some Warp 5G Plans May Lose Priority Data Access". BestMVNO. July 19, 2025. Retrieved July 28, 2026.
- ↑ "Starlink, US Mobile announce $47 bundle to supercharge subscriptions ahead of SpaceX IPO". Yahoo Finance. April 9, 2026. Retrieved July 28, 2026.
- 1 2 Baumgartner, Jeff (April 10, 2026). "US Mobile subs can bundle Starlink at a discount, for six months". Light Reading. Archived from the original on April 13, 2026. Retrieved July 28, 2026.
- ↑ "US Mobile announces new plan in partnership with Starlink". Android Authority. April 8, 2026. Retrieved July 28, 2026.
- ↑ "Seamless 5G, UC, & UW and 4G LTE: Coverage You Can Count On". US Mobile. Retrieved July 28, 2026.
- ↑ "US Mobile Unveils the Dark Star Network: Get Coverage on All Three Major Networks". WhistleOut. August 2, 2024. Retrieved July 28, 2026.
- ↑ "Prepaid Unlimited & Shared Data plans". US Mobile. Retrieved July 28, 2026.
- ↑ "eSIM Phone Plans for USA. Start Instantly. 30-Day Free Trial". US Mobile. Retrieved July 28, 2026.
- ↑ "International Roaming Data For Free & Affordable Rates With eSIM". US Mobile. Retrieved July 28, 2026.
- ↑ "The Best Business Phone Plans with Advanced Features". US Mobile. Retrieved July 28, 2026.
- ↑ "Starlink Internet Plans at US Mobile". US Mobile. Retrieved July 28, 2026.
- ↑ Grush, Andrew (February 5, 2025). "Could next week's big US Mobile mystery news be support for more than one network at once?". Android Authority. Retrieved July 28, 2026.
- ↑ "r/USMobile". Reddit. Archived from the original on February 18, 2026. Retrieved July 28, 2026.
- ↑ Lindwall, Courtney (April 2, 2026). "Best and Worst Phone Plan Providers". Consumer Reports. Retrieved July 28, 2026.
- ↑ Cabili, Colleen (July 28, 2026). "The best cell service to switch to, according to Consumer Reports". Quartz. Retrieved July 28, 2026.
- ↑ Villas-Boas, Antonio (January 21, 2026). "The Best Cheap Cell Phone Plans in 2026". Business Insider. Retrieved July 28, 2026.
- ↑ Contreras, Samuel (December 2, 2024). "Best value smartphone data plans for single lines and families in 2024". Android Police (via Yahoo Tech). Retrieved July 28, 2026.
- ↑ Riley, Sean (December 6, 2017). "What Is US Mobile, and Is It Worth It?". Tom's Guide. Retrieved July 28, 2026.
- ↑ Grush, Andrew (March 13, 2025). "US Mobile reportedly shuts down user for excessive data on its truly unlimited plan; fair or not?". Android Authority. Retrieved July 28, 2026.
- ↑ Carlson, Jeff (October 8, 2025). "Best Cellphone Plans of 2025: Our Top Picks". CNET (via Yahoo Tech). Retrieved July 28, 2026.