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Latest comment: 2 years ago by Lard Almighty in topic Customer Service section

coi editing

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This looks like an article with multiple incidents of COI editing. Fewer than 30 watchers. Probably needs people to keep an eye on it. valereee (talk) 18:47, 16 May 2022 (UTC)Reply

Customer Service section

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Is that supposed to be an ironic title, given the only information provided is a single incident of assault? To the extent that story is even newsworthy (I have my doubts), it seems like the section could be retitled to be less dry. 96.250.252.123 (talk) 23:41, 4 September 2023 (UTC)Reply

I have removed it per WP:UNDUE. A single isolated incident not representative of the chain's customer service. Lard Almighty (talk) 08:43, 5 September 2023 (UTC)Reply
It's not clear to me why a complete deletion of this content is warranted here. It's appropriately cited and relevant. Perhaps the heading could be changed and the weighting tweaked, but it belongs in the entry. Wikipedia discourages "controversy" sections (see WP:CRITS), though that appears in many entries. Bangabandhu (talk) 16:49, 5 September 2023 (UTC)Reply
I think a single incident by a single member of staff is undue weight and not representative of the company. Lard Almighty (talk) 17:03, 5 September 2023 (UTC)Reply