Glassbox
 | |
| Type | Private |
|---|---|
| Industry | Software |
| Founded | 2010 in Israel |
| Founders | Yoav Schreiber, Yaron Gueta, Hanan Blumstein |
| Headquarters | London , United Kingdom |
| Website | www |
Glassbox is an Israeli software company that provides digital analytics and tools to monitor user interactions on websites and mobile applications.[1][2] Its platform captures, analyzes, and replays user sessions, supporting over one trillion digital interactions annually.[3]
History
[edit]Glassbox was founded in 2010 by Yoav Schreiber, Yaron Gueta, and Hanan Blumstein in Israel. By October 2018, the company had raised US$32.5 million in funding, including investment from Updata Partners, which received two seats on the company's board.[4]
In April 2020, Glassbox raised US$40 million in Series C funding to expand its analytics capabilities.[5] Later that year, the company acquired UK-based analytics firm SessionCam to accelerate its expansion in Europe.[6]
In June 2021, Glassbox went public on the Tel Aviv Stock Exchange, raising approximately $100 million at a valuation of $500 million.[7]
In 2024, Glassbox was acquired by the private equity firm Alicorn, becoming privately held once again.[8]
In 2025, Glassbox acquired Anodot, a leader in anomaly detection software, expanding its AI capabilities for proactive digital experience analytics.[9]
Products
[edit]Glassbox's cloud-based platform captures 100% of digital customer sessions across web and mobile channels, enabling real-time analysis of user behavior, friction points, and accessibility barriers.
In 2023, the company introduced GIA, an AI-powered assistant that integrates ChatGPT technology to allow users to search and summarize customer sessions using natural language.[10]
In 2024, Glassbox launched Voice of the Silent, an AI capability that identifies behavioral patterns among users who did not leave feedback, helping brands uncover hidden sentiment and improve digital experiences.[11]
In 2025, Glassbox released a unified accessibility analytics tool to help enterprises measure and improve WCAG compliance directly within the platform.[12]
References
[edit]- ↑ "Glassbox Ltd – Company Profile and News". Bloomberg.com. Retrieved 8 October 2025.
- ↑ "FinovateEurope 2020 – Glassbox". Finovate. Retrieved 8 October 2025.
- ↑ "Glassbox Now Supports More Than One Trillion Customer Journeys Annually". Glassbox.com. 31 October 2022. Retrieved 8 October 2025.
- ↑ "Glassbox secures $40m in Series C funding round". Fintech Futures. 7 April 2020. Retrieved 8 October 2025.
- ↑ Wiggers, Kyle (7 April 2020). "Glassbox raises $40 million to track customer journeys". VentureBeat. Retrieved 8 October 2025.
- ↑ "Glassbox Acquires SessionCam and Accelerates Vision to Deliver Frictionless Digital Journeys". Yahoo! Finance. 15 October 2020. Retrieved 8 October 2025.
- ↑ "Digital analytics company Glassbox raises $100 million in TASE IPO". Calcalist. 10 June 2021. Retrieved 8 October 2025.
- ↑ "Israeli analytics company Glassbox acquired by Alicorn Capital". Calcalist. 14 May 2024. Retrieved 8 October 2025.
- ↑ "Glassbox Acquires Anodot, Expanding Its AI Capabilities in Anomaly Detection". Glassbox. 2025. Retrieved 4 November 2025.
- ↑ "Glassbox is Integrating ChatGPT for AI-Driven Text Search". Business Wire. 18 January 2023. Retrieved 8 October 2025.
- ↑ "Glassbox's 'Voice of the Silent' uses AI to expand customer feedback analysis". Customer Experience Dive. 12 April 2024. Retrieved 8 October 2025.
- ↑ "Glassbox's New Tool Finally Unifies Accessibility and Customer Analytics". Forbes. 17 September 2025. Retrieved 8 October 2025.