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Draft:Institute of General Practice Management

From Wikipedia, the free encyclopedia

Institute of General Practice Management
AbbreviationIGPM
Formation2020
TypeProfessional body
Region served
United Kingdom
Chair
Kay Keane
Websitehttps://www.igpm.org.uk/

The Institute of General Practice Management (IGPM) is a United Kingdom professional body for managers working in general practice. It was founded in 2020 and was established to provide representation for general practice managers and to develop professional recognition and accreditation for the role.[1]

History

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Plans for a national representative body for general practice managers developed during 2020. An initial online meeting was arranged in November 2020 and was attended by more than 700 practice managers. At the meeting there was a discussion about establishing a representative organisation and achieving professional registration. This initial meeting was followed by an inaugural meeting in December attended by almost 200 people.[1]

The organisation was founded by practice managers Robyn Clark, Nicola Davies, Kay Keane and Jo Wadey. In February 2021, the British Medical Association publicly supported the creation of the organisation and said it would work with the body to obtain practice-manager input on issues affecting general practice.[1]

During 2021 the IGPM developed links with national organisations involved in general practice. In July 2021, it began working with the Care Quality Commission (CQC), including participation in the regulator's GP working group. The CQC said it wanted the voice of practice management to contribute to its work on general practice.[2]

Professional accreditation

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In June 2022, the IGPM launched an accreditation framework through which eligible managers could achieve Member of the Institute of General Practice Management (MIGPM) status. The framework was designed around the key components of managerial roles in general practice and consists of ten domains, with applicants assessed against them by trained assessors.[3]

By September 2022, more than 150 managers had applied for the accreditation scheme, including managers participating through funded programmes in Greater Manchester, Sussex and Bedfordshire, Luton and Milton Keynes.[4]

In 2026, the organisation introduced a five-yearly revalidation process for MIGPM members, incorporating appraisal, continuing professional development and reflective evidence.[5]

Campaigning and representation

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In May 2021, the IGPM launched the "If I die, it will be your fault" campaign in response to abuse and aggression directed at staff working in GP practices. A poll of 571 respondents reported that 75 per cent experienced abuse from patients daily. The campaign called for a zero-tolerance approach to abuse of practice staff.[6]

The campaign and the pressures facing general practice staff subsequently received national coverage in The Guardian, which reported on the IGPM poll and campaign alongside wider concerns about demand and abuse in general practice.[7]

Policy engagement

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The IGPM has undertaken research into the financial and operational effects of policy changes on general practice. In 2025, its estimate of the cost to practices of changes to the National Minimum Wage and employer National Insurance contributions was considered alongside separate analysis by the British Medical Association. The BMA said its research staff had met the IGPM research team to compare methodologies and results.[8]

In December 2025, Management in Practice reported that the UK Government had invited the IGPM to participate in consultation on the 2026/27 GP contract in England.[9] In February 2026, the Department of Health and Social Care confirmed that it had consulted the IGPM alongside organisations including the British Medical Association's General Practitioners Committee, the Royal College of General Practitioners, Healthwatch England, NHS Confederation, National Voices and the National Association of Primary Care.[10]

On 16 June 2026, IGPM chair Kay Keane gave oral evidence to the House of Commons Public Bill Committee considering the Health Bill, appearing in an evidence session alongside the chair of the Academy of Medical Royal Colleges.[11]

References

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  1. 1 2 3 Carter, Rachel (5 February 2021). "New practice manager body gets backing from BMA". Management in Practice. Retrieved 27 August 2026.
  2. ↑ Hacker, Jess (12 July 2021). "IGPM to support relationship between practice managers and CQC investigators". Management in Practice. Retrieved 27 August 2026.
  3. ↑ Griffiths, Julie (22 June 2022). "New accreditation framework for practice managers launched". Management in Practice. Retrieved 27 August 2026.
  4. ↑ Gault, Beth (16 September 2022). "Over 150 practice managers apply for IGPM accreditation". Management in Practice. Retrieved 27 August 2026.
  5. ↑ Evans, Rima (12 February 2026). "Revalidation launched to strengthen practice manager professional standards". Management in Practice. Retrieved 27 August 2026.
  6. ↑ Bostock, Nick (24 May 2021). "Campaign launched to tackle 'daily abuse' of GP practice staff". GPonline. Retrieved 27 August 2026.
  7. ↑ Warner, Adrian (28 May 2021). "Staff at UK GP surgeries facing abuse and 'tsunami of demand'". The Guardian. Retrieved 27 August 2026.
  8. ↑ "GP contract changes England 2025/26". British Medical Association. Retrieved 27 August 2026.
  9. ↑ Evans, Rima (1 December 2025). "Practice managers given seat at GP contract negotiating table". Management in Practice. Retrieved 27 August 2026.
  10. ↑ "Better access to GPs with same-day appointments for urgent care". GOV.UK. Department of Health and Social Care and NHS England. 24 February 2026. Retrieved 27 August 2026.
  11. ↑ "16 June 2026 - Health Bill - Formal meeting". UK Parliament. 16 June 2026. Retrieved 27 August 2026.
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References

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