Draft:Front App, Inc.
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Comment: Page could use a "see also" section and categories. CopyleftEverything (talk) 03:54, 11 June 2026 (UTC)
| Type | Private |
|---|---|
| Industry | Software as a service |
| Founded | 2013 |
| Founders | Mathilde Collin, Laurent Perrin |
| Headquarters | San Francisco, California, U.S. |
Key people | Dan O'Connell (CEO) |
| Website | front |
Front App, Inc., commonly known as Front, is a software-as-a-service company headquartered in San Francisco, California. The company develops customer service and shared inbox software.[1]
History
[edit]Front was founded in 2013 by Mathilde Collin and Laurent Perrin.[2] Its first product was a collaborative inbox for teams working with shared email accounts.[1]
Front raised $10 million in a Series A funding round,[3] $66 million in a Series B round,[4] $59 million in a Series C round,[5] and $65 million in Series D, where Bloomberg reported that the round valued the company at $1.7 billion.[6]
In 2024, Front acquired Idiomatic for an undisclosed amount. Idiomatic was a startup focused on voice-of-customer intelligence.[7]
In 2024, Mathilde Collin stepped down as CEO. Dan O'Connell became the company's CEO.[8]
Product
[edit]Front was first built as a shared inbox product for teams managing customer messages.[1]
In 2023, Front launched a knowledge base product for support information.[9] TechCrunch described Front as a customer operations platform known for its omnichannel inbox.[9]
Recognition
[edit]Front was included on the Forbes Cloud 100 list in 2022 and 2023.[10][11]
See also
[edit]References
[edit]- ^ a b c Dillet, Romain (June 18, 2014). "Front Is A Shared Inbox App That Makes Email Suck Less". TechCrunch. Retrieved May 8, 2026.
- ^ Dillet, Romain (September 30, 2014). "Shared Inbox Front Pulls $3.1 Million To Optimize Your Email Workflow". TechCrunch. Retrieved May 8, 2026.
- ^ Dillet, Romain (May 26, 2016). "Front grabs $10 million to bring email to the next level". TechCrunch. Retrieved May 8, 2026.
- ^ Dillet, Romain (January 24, 2018). "Front raises $66 million to replace Microsoft Outlook". TechCrunch. Retrieved May 8, 2026.
- ^ Konrad, Alex (January 22, 2020). "Email Startup Front Raises Rare $59 Million Round Led By Other Tech Founders". Forbes. Retrieved May 8, 2026.
- ^ Roof, Katie (June 28, 2022). "Salesforce-Backed Front Valued at $1.7 Billion in Funding Round". Bloomberg. Retrieved May 8, 2026.
- ^ Riley, Duncan (November 19, 2024). "Front acquires Idiomatic to bolster AI-driven customer service solutions". SiliconANGLE. Retrieved May 8, 2026.
- ^ Russell, Melia (March 25, 2024). "Mathilde Collin built a $1.7 billion email startup by the time she was 32. She's now stepping back at an inflection point for Front". Business Insider. Retrieved May 8, 2026.
- ^ a b Dillet, Romain (September 20, 2023). "Front goes beyond the unified inbox with a Zendesk-style knowledge base". TechCrunch. Retrieved May 8, 2026.
- ^ Johnson, Arianna (August 9, 2022). "Meet The Women CEOs Of The 2022 Cloud 100 List". Forbes. Retrieved May 8, 2026.
- ^ "Front". Forbes. Retrieved May 8, 2026.