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Draft:Encore Travel

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Encore Travel
TypePrivate
IndustryTravel management
FoundedMarch 4, 1976; 50 years ago (1976-03-04)
HeadquartersMontreal, Quebec, Canada
Area served
Canada, United States
Key people
Monique Mardinian (CEO & Owner)
Jake Jonassohn (Vice President, Commercial Strategy)
Christian Labonté (CTO)
ProductsCorporate travel management
Encore Platform
OwnerMonique Mardinian
Websiteencoretravel.com

Encore Travel is a Canadian corporate travel management company based in Montreal, Quebec. It was incorporated in 1976 and has been owned by Monique Mardinian since 1987. The company serves corporate clients in Canada and the United States.[1][2]

History

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Early history

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Voyages Encore Travel Inc. was incorporated on March 4, 1976, in Saint-Laurent, Quebec.[2] Monique Mardinian, who had studied mathematics at Concordia University, bought the business in 1987. [3]

Growth

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By 2019, the company was handling around C$140 million in corporate travel per year. Encore opened offices in Canada and the United States.[1][4]

In 2017, Mardinian started a separate company, Zii Technologies, to build proprietary travel management software to replace the third-party platforms Encore had been using.[5] By late 2023, most of Encore's clients had moved to the new platform.[5] Zii Technologies won Silver and Bronze Stevie Awards at the 2021 International Business Awards.[6] The platform was renamed Encore Platform in January 2026.[7]

COVID-19 pandemic

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Encore's bookings dropped sharply when the COVID-19 pandemic began in early 2020, after the company had managed around C$140 million in travel the previous year. During this time, Encore focused on supporting clients in essential industries who continued to travel during the lockdown.[1] By 2023, volumes had come back to roughly 35 percent above 2019 levels.[3]

Recent developments

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In November 2024, Encore opened an office in San Salvador, El Salvador.[8] Marc-André Brunet, previously at Egencia, joined as Vice President of Product in May 2025.[9]

Leadership

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Mardinian has run Encore as its CEO since buying it in 1987. In 2024, she was listed on FutureTravel's Top 100 Women Leaders and Innovators in Travel.[10]

See also

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References

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  1. 1 2 3 O'Kane, Josh (2021-01-01). "How five small businesses in food, fashion and travel have adapted – and thrived – through the pandemic". The Globe and Mail. Retrieved 2026-05-19.
  2. 1 2 Corporations Canada (1976-03-04). "Voyages Encore Travel Inc. – Corporation #974633". Innovation, Science and Economic Development Canada. Retrieved 2026-05-19.
  3. 1 2 Travelogix (2023-11-20). "Travelogix Presents… Monique Mardinian". Travelogix. Retrieved 2026-05-19.
  4. Baker, Michael B. (2023-04-11). "Travelogix Signs Encore as First North American TMC Client". Business Travel News. Retrieved 2026-05-19.
  5. 1 2 Baker, Michael B. (2023-12-13). "Encore's 'Accidental' Journey to Becoming a Tech-Forward TMC". Business Travel News. Retrieved 2026-05-19.
  6. Stevie Awards (2021-08-16). "Zii Empowers Business Travelers to Take Control of Their Trip Life Cycle". Stevie Awards. Retrieved 2026-05-19.
  7. Baker, Michael B. (2026-01-26). "'Encore Platform' New Name for Former Zii". Business Travel News. Retrieved 2026-05-19.
  8. Baker, Michael B. (2024-12-03). "Encore Opens New Hub in San Salvador". Business Travel News. Retrieved 2026-05-19.
  9. Baker, Michael B. (2025-05-19). "Encore Hires Egencia's Brunet as VP of Product". Business Travel News. Retrieved 2026-05-19.
  10. Metz, Ana (2024-09-03). "Top 100 Women Leaders & Innovators in Travel". FutureTravel. Retrieved 2026-05-19.
[edit]

Category:Travel agencies of Canada Category:Companies based in Montreal Category:Companies established in 1976 Category:Travel technology companies Category:Women-owned businesses in Canada Category:Corporate travel management companies