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Draft:British payment platform for remote transactions

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SOTpay
DeveloperGala Technology Limited
TypePayment processing
LicenseProprietary
Websitewww.sotpay.co.uk

SOTpay is a British payment platform developed by Gala Technology Limited, a software company based in Rotherham, England.[1] It is designed for card-not-present and other remote payments, allowing merchants to send payment requests that customers complete on their own device. Payments-industry publications have reported integrations of SOTpay with Cardstream, Paysafe, Nuapay and Oracle OPERA Cloud.[2][3][4][5]

History

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SOTpay developed from an earlier payment-security system created within Gala Tent. Gala Technology states that the system originated as a response to fraud risks in remote card payments.[6] In 2014, Gala Tent won the Security Innovation of the Year category at the UK IT Industry Awards.[7][8]

Gala Technology Limited was incorporated in England on 9 January 2015, with software development recorded as its principal business activity.[1] In 2016, Gala Technology and SOTpay were shortlisted for Business IT Innovation of the Year at the UK IT Industry Awards.[9]

In January 2019, payments provider Cardstream announced an integration of SOTpay into its merchant-management platform. The Paypers described the system as sending a payment link to a customer by email or text so that the customer could enter payment details directly, while the merchant could follow the progress of the transaction.[2]

In April 2020, Paysafe announced a partnership with Gala Technology to make SOTpay available as a transaction channel for its merchant customers. FinTech Futures reported that the arrangement supported payments initiated through telephone, email, SMS and social-media channels.[3] Later that year, SOTpay was integrated with Nuapay's Open Banking service to support account-to-account payments in addition to card payments.[4]

In 2023, Gala Technology integrated SOTpay with Oracle OPERA Cloud, enabling hotels using the property-management system to issue payment requests for bookings and balances.[5] In January 2025, Gala Technology launched SOTpay Connect, an expanded version of the platform supporting multiple payment channels and integrations with accounting and hospitality software.[10]

Platform

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SOTpay is used to initiate remote payments without requiring a customer to read card details to a merchant's employee. In the telephone-payment workflow described by The Paypers, a merchant sends a payment link to the customer, who completes the transaction on a personal device.[2] The platform has also been used for payment requests sent through email, SMS and social-media channels.[3]

The Nuapay integration added Open Banking payment initiation, allowing customers to make account-to-account payments through their bank rather than using card details.[4] The Oracle OPERA Cloud integration extended the platform to hotel workflows, including advance bookings, outstanding balances and event payments.[5]

Recognition

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The precursor technology developed at Gala Tent was associated with Gala Tent's 2014 UK IT Industry Award for Security Innovation of the Year.[7][8] In 2019, Gala Technology won Security Innovation of the Year at the Payments Awards; the judges' published commentary described the company's approach to mail-order and telephone-order payment security as an alternative intended to reduce processing costs and simplify regulatory compliance.[11][12]

In 2021, Gala Technology was named Best International CNP Program at the CNP Awards in both the judges' and customer-choice categories, with the award coverage specifically identifying SOTpay as the company's payment solution.[13]

References

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  1. 1 2 "GALA TECHNOLOGY LIMITED overview". Companies House. UK Government. Retrieved 6 September 2026.
  2. 1 2 3 Mual, Melisande (9 January 2019). "Cardstream, Gala Technology team up to protect merchants from chargeback fraud". The Paypers. Retrieved 6 September 2026.
  3. 1 2 3 Hamilton, Alex (28 April 2020). "Paysafe partners with Gala Technology to open SOTpay channel". FinTech Futures. Retrieved 6 September 2026.
  4. 1 2 3 Ifrim, Oana (16 September 2020). "Gala Technology selects Nuapay to enable Open Banking payments". The Paypers. Retrieved 6 September 2026.
  5. 1 2 3 Cernescu, Dragos (23 November 2023). "SOTpay integrates with ORACLE OPERA to support hotel payments". The Paypers. Retrieved 6 September 2026.
  6. ↑ "From secure phone payments to a complete payment ecosystem". SOTpay. Gala Technology. Retrieved 6 September 2026.
  7. 1 2 "Technology Innovation Excellence Awards - 2014". BCS, The Chartered Institute for IT. Retrieved 6 September 2026.
  8. 1 2 "The UK IT Industry Awards 2014 - and the winners are..." Computing. Retrieved 6 September 2026.
  9. ↑ "UK IT Industry Awards finalists 2016". BCS, The Chartered Institute for IT. Retrieved 6 September 2026.
  10. ↑ "Gala Technology launches SOTpay Connect to streamline payment processes". FinTech Global. 21 January 2025. Retrieved 6 September 2026.
  11. ↑ Walker, Peter (14 November 2019). "Payments Awards 2019 winners announced". FStech. Retrieved 6 September 2026.
  12. ↑ "Winners 2019". Payments Awards. Retrieved 6 September 2026.
  13. ↑ "Gala Technology Triumph as 'Best International Card Not Present Solution' at American CNP Awards". Financial IT. 20 May 2021. Retrieved 6 September 2026.
[edit]

Category:Online payments

Category:Payment systems

Category:Financial services software