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Cognitive Work Analysis (book)

From Wikipedia, the free encyclopedia
Cognitive Work Analysis : towards safe, productive, and healthy computer-based work
AuthorKim J. Vicente
Cover artistKathryn Houghtaling
LanguageEnglish
SubjectHuman-computer interaction, Work environment, Industrial safety
GenreNon-fiction: Academic: Textbook
PublisherLawrence Erlbaum Associates, Inc.
Publication date1999
Publication placeMahwah, NJ, USA
Media typePrint
Pages392
ISBN0-8058-2397-2
WebsiteCognitive Work Analysis | Toward Safe, Productive, and Healthy Computer-Based Work

Cognitive Work Analysis : towards safe, productive, and healthy computer-based work is an academic textbook by Kim Vicente that Lawrence Erlbaum Associates, Inc. published in 1999.[1]

Contents

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Part One - Introduction

In part one, Vicente provides the background, motivations and definitions for cognitive work analysis.

Part Two - Three Approaches to Work Analysis

In part two, Vicente outlines three approaches to work analysis: normative, descriptive and formative.

Part Three - Cognitive Work Analysis in Action

In part three, Vicente gives a process control case study and outlines the five phases of analysis: work domain, control task, strategies, social organization, and worker competencies.

Part Four - Final Words

In the final chapter in part four, Vicente summarizes cognitive work analysis and the importance and implications for using it in the global knowledge-based economy. He argues the benefits for safety, productivity, and health.

Reception

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In Tim Ferris' review[2], he praises the extensive references and the engineering approach to usability and user interface. Both Tim and Gerard Tornvliet's[3] reviews, criticize the lack of practical "how to" content to perform the relevant work analysis, or any related computer-based tools.

References

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  1. "Cognitive Work Analysis". Taylor & Francis Group.
  2. Ferris, Tim (31 March 2003). "Cognitive Work Analysis Toward Safe, Productive, and Healthy Computer-Based Work [Book Review]". IEEE Transactions on Professional Communication. 46 (1): 63-65. doi:10.1109/TPC.2002.808348.
  3. Torenvliet, Gerard (March 2002). "Review of Cognitive work analysis: toward safe, productive, and healthy computer-based work by Kim Vicente. Lawrence Erlbaum Associates". ACM SIGCHI Bulletin - a supplement to interactions. 2002 (March–April): 15. doi:10.1145/967260.967274.