Wikipedia:Responding to threats of harm
(Redirected from Wikipedia:Emergency)
 | This page documents an English Wikipedia behavioral guideline. Editors should generally follow it, though exceptions may apply. Substantive edits to this page should reflect consensus. |
 | This page in a nutshell: Report all threats of harm (including empty threats) to emergency wikimedia.org. |
.svg) | If you feel you may physically harm yourself or others: Click here for a list of support resources |
If you see a threat of physical harm (including self-harm):
- Treat all claims seriously
- Many threats are empty, but leave that evaluation to Wikimedia Foundation staff.
- If you are in immediate danger, call your local emergency services.
- Contact the Wikimedia Foundation
- Click here to message the emergency team with details of the threat. If your account does not have email enabled, you can email
emergencydirectly.wikimedia.org - These contact methods are for threats of physical harm (including self-harm) only. For other concerns, see Wikipedia:Contact us.
- Provide the exact name or URL of the page where you saw the threat, the time that you saw it, and your time zone. Or (if you know how) provide a diff link.
- This address is monitored around the clock. Staff will typically acknowledge your email immediately. (Check your junk folder.)
- If you don't hear back within 30 minutes, forward your email to
ca.[a]wikimedia.org
- If you don't hear back within 30 minutes, forward your email to
- Do not email other Wikimedia Foundation addresses, or telephone the Wikimedia Foundation, as this creates confusion.
- Staff will take appropriate action, such as tracing locations and contacting authorities.
- Click here to message the emergency team with details of the threat. If your account does not have email enabled, you can email
- Contact Wikipedia administrators privately
- Use email, IRC, or other low-visibility methods, not noticeboards or talk pages.
- If in doubt, the primary method is to use IRC and join the #wikipedia-en-revdel connect channel. To do this quickly and using your browser, click here: Join IRC channel.
- Alternatively, you may email the oversight team at
oversight-en-wp. Even if the threat does not need suppression, oversighters can apply revision deletion and other administrative actions as needed.wikipedia.org - If you need to find an administrator who is active on Wikipedia right now, you can use the Recently Active Users tool to locate one.
- Administrators may contact other administrators using the same steps as above, especially if they need advice on how to respond.
Advice for administrators
- Message the emergency team with details of the threat.
- Threats of suicide or other self-harm require discretion on the question of blocking but generally, specific threats should be removed (with a thoughtfully worded edit summary) and revision deleted, pending oversight.
- Threats against others should be met with blocking (generally including removal of talk page access) and possibly blocking email as well. Such threats should be blanked; consider applying revdel as well.
- Request oversight (suppression) of any post containing personal information.
- Try to be discreet (e.g., stay off high-traffic noticeboards).
Notes
External links
- A behind the scenes look at the Wikimedia Foundation’s emergency response system, User:Mdennis (WMF), September 22, 2014. Wikimedia blog.
- Threats of harm – global guidance from Meta-wiki