Talk:Krisp

Requested addition: AI Meeting Assistant

In 2023, Krisp began positioning its desktop application as an “AI meeting assistant”, combining its noise-cancellation engine with real-time meeting recording, transcription, and automated note-taking. The assistant operates without joining calls as a bot, functioning instead as a virtual microphone and speaker that works with conferencing platforms such as Zoom, Microsoft Teams, Google Meet and Slack. Reviews note that Krisp generates AI-written summaries, meeting minutes and action items and supports integrations with collaboration and CRM tools as well as multi-language transcription.

~2025-36367-70 (talk) 05:02, 26 November 2025 (UTC)

Edit request — AI Note Taker product expansion

I work at Krisp (disclosed on my user page). The article currently notes that Krisp introduced on-device transcription in 2024 (cite 8), but doesn't reflect the subsequent product expansion. I'd like to request adding the following paragraph after that sentence:

Building on its voice AI technology, Krisp later launched a dedicated AI Note Taker that records meetings without a bot joining the call, transcribes conversations in real time and from uploaded audio/video files, and generates summaries and action items. The application is available on desktop and mobile, including support for in-person meetings. Krisp subsequently added two forms of accent conversion in the meeting suite. Speaker-side conversion, launched in beta in March 2025, modifies a user's accent in real time by adjusting phonemes while preserving their natural voice and requiring no pre-training. Listener-side conversion, introduced in 2026, processes incoming speech on the listener's device only — the speaker's voice remains unchanged for all other participants.

Sources:

• https://techcrunch.com/2023/03/28/krisp-expands-from-noise-canceling-to-on-device-transcription/
• https://www.prnewswire.com/news-releases/krisp-ai-note-taker-raises-the-bar-for-meetings-by-expanding-its-ai-meeting-suite-with-accent-conversion-302689460.html
• https://techcrunch.com/2025/03/26/krisp-launches-a-dubbing-feature-to-change-accent-of-the-speaker-during-a-call/
• https://www.zdnet.com/article/this-new-ai-tool-changes-a-speakers-accent-to-american-english-in-real-time-hear-for-yourself/
• https://siliconangle.com/2026/03/03/krisp-launches-listener-side-real-time-accent-conversion/
• https://www.theverge.com/news/636414/krisp-ai-accent-converter

Anna Bzhshkyan (talk) 12:48, 10 August 2026 (UTC)

Edit request — Call Center AI platform

I work at Krisp (disclosed on my user page). The article does not mention Krisp's contact center product line. I'd like to request adding the following section:

Krisp introduced Call Center AI in June 2025 at Customer Contact Week in Las Vegas. The platform launched with Noise Cancellation, Accent Conversion, Voice Translation and Agent Assist. The software is installed on an agent's computer and works alongside existing contact center software without requiring a direct integration. Noise Cancellation and Accent Conversion process audio on the agent's device, while the platform's other products process call data in cloud infrastructure.

Accent Conversion softens accents on both sides of a call in real time while preserving each speaker's voice. Agent-side conversion uses dedicated accent packs, including Indian, Filipino, Pakistani, Latin American, and African English, with US English and British English output. Customer-side conversion, introduced in March 2026, uses a single adaptive model that adjusts how the agent hears customer accents. Voice Translation provides real-time, bidirectional translation across more than 60 languages, with a live bilingual transcript displayed to the agent. Agent Assist includes Live Captions, Knowledge Chat, Voice Macros, and After-call Summary. In June 2026, Krisp added Speech Analytics and Voice Security. Speech Analytics transcribes and analyzes calls after they end, evaluating them against quality and compliance criteria defined by the organization. Voice Security is designed to detect synthetic or cloned voices, identify signs of social engineering, and verify an agent's voice against an enrolled profile.

The same month, Call Center AI was named Disruptive Technology of the Year at the 2026 CCW Excellence Awards.

Sources:

• https://contactcentertechnologyinsights.com/interview/contact-center-tech-top-voice-interview-with-davit-baghdasaryan-co-founder-and-ceo-of-krisp
• https://cxfoundation.com/news/krisp-launches-ai-voice
• https://briefglance.com/articles/ai-vs-ai-can-new-tech-save-the-contact-center-from-deepfake-fraud
• https://www.cxtoday.com/security-privacy-compliance/krisp-expands-contact-center-ai-platform-with-voice-security-and-speech-analytics/
• https://news.outsourceaccelerator.com/movate-krisp-partner/
• https://www.cxtoday.com/contact-center/krisp-game-changer-live-speech-translation-thats-reshaping-contact-centers/
• https://www.theverge.com/news/636414/krisp-ai-accent-converter
• https://www.cxtoday.com/contact-center/krisp-customer-accent-conversion-contact-centers/
• https://siliconangle.com/2026/03/03/krisp-launches-listener-side-real-time-accent-conversion/
• https://www.customermanagementpractice.com/cmp-events/#awardsmain

Anna Bzhshkyan (talk) 13:10, 10 August 2026 (UTC)