Talk:Virtual queue

Business Low‑importance

	Business portal This article is within the scope of WikiProject Business, a collaborative effort to improve the coverage of business articles on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.BusinessWikipedia:WikiProject BusinessTemplate:WikiProject BusinessWikiProject Business
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Systems: Operations research Low‑importance

	Systems science portal This article is within the scope of WikiProject Systems, which collaborates on articles related to systems and systems science.SystemsWikipedia:WikiProject SystemsTemplate:WikiProject SystemsSystems
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	This article is within the field of Operations research.

Telecommunications Low‑importance

	Telecommunication portal This article is within the scope of WikiProject Telecommunications, a collaborative effort to improve the coverage of Telecommunications on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.TelecommunicationsWikipedia:WikiProject TelecommunicationsTemplate:WikiProject TelecommunicationsTelecommunications
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Latest comment: 19 years ago1 comment1 person in discussion

I'm a professional in the field of call center consulting. I was surprised to find very little information on Wikipedia about the call center industry, which is an important part of our global economy.

There are hundreds of companies churning out new technologies that are transforming the way we interact with companies and service providers. I encourage more discussions about contact center metrics, best practices, architecture/topology, etc. After all, how often do we pick up the phone and dial an 800 number? Whether it's to book a flight, to pay a bill or to order items from a catalog, we're being connected to a call center.

Gdakters 11:28, 16 September 2006 (UTC)Reply

A page that knows where it met you.

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