Talk:Freshservice
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Request to remove outdated product information
[edit] | A new editor with an actual or apparent conflict of interest has requested assistance with making an addition to this article. The requested edits backlog is very high. Please be extremely patient. There are currently 882 requests waiting for review. Please read the instructions for the parameters used by this template for accepting and declining them, and review the request below and make the edit if it is well sourced, neutral, and follows other Wikipedia guidelines and policies. |
I have a conflict of interest because I consult for Freshworks through Ad Bacon Digital LLC. My paid relationship is also disclosed on my user page.
I'd like to request two removals from the Freshservice article:
1. Please remove: "Freshservice is targeted towards small business operations"
This appears to be an outdated and overly narrow characterization presented as current. More recent independent coverage describes Freshservice as serving organizations of different sizes; for example, TechRadar's May 2025 review describes it as suitable for teams of all sizes and identifies the mid-market as a particular strength: https://www.techradar.com/reviews/freshservice
2. Please remove: "It's a subscription software and does not offer a free plan."
This is current pricing/availability information rather than durable encyclopedic information. Wikipedia's guidance at WP:NOTSALE says product pricing or availability information generally should not be included unless independent sources establish encyclopedic significance for it. I am not proposing replacement language about current pricing or trial availability.
VelvetParsnip (talk) 00:00, 21 August 2026 (UTC)
- 1. Removed the part
- 2. I am of the opinion that it should stay as it's present in most software articles such as Apple Music. But will let editors to opine. MediumFPS (talk) 09:03, 2 September 2026 (UTC)