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Microsoft Knowledge Base

From Wikipedia, the free encyclopedia

Microsoft Knowledge Base (MSKB) was a website repository of over 150,000 articles made available to the public by Microsoft Corporation for technical support.[1] It contained information on many problems encountered by users of Microsoft products. Each article bore an ID number and articles were often referred to by their Knowledge Base (KB) ID.[2] Microsoft Windows update names typically start with the letters "KB", in reference to the specific article on that issue. Previously, the letter "Q" was used.

As of 2020, Microsoft began to discontinue the Knowledge Base service. Some content was migrated to the learn.microsoft.com sub-site.[citation needed]

URL of particular KB article with number had one of those format:

  • http://support.microsoft.com/default.aspx?scid=kb;en-us;Qnumber
  • http://support.microsoft.com/default.aspx?scid=kb;en-us;number
  • http://support.microsoft.com/kb/qnumber
  • http://support.microsoft.com/kb/number

and lot of KB articles are archived on the Wayback Machine.

kbalertz.com was a website that provided email alerts of new articles,[3] although Microsoft had also provided a similar service.[citation needed]

See also

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References

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  1. "How to query the Microsoft Knowledge Base by using keywords and query words". Retrieved 2019-07-08.
  2. Muchmore, Micheal (22 April 2003). "Use Microsoft Knowledge Base. The next place to go for help is the immense Microsoft Knowledge Base". PC Magazine.
  3. "KBAlertz.com: Knowledge Base Alerts". Archived from the original on 2013-01-05. Retrieved 2018-02-05.
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