Draft:Front App, Inc.
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Comment: Almost everything here falls under the guidance document WP:CORPTRIV about routine business matters that do not establish notability. We need outsiders (not the company itself, not its recycled press releases) talking about it in some detail, and not just acquisitions, mergers, or other routine corporate behavior. M kuhner (talk) 04:50, 3 August 2026 (UTC)
- Comment: Page could use a "see also" section and categories. CopyleftEverything (talk) 03:54, 11 June 2026 (UTC)
| Type | Private |
|---|---|
| Industry | Software as a service |
| Founded | 2013 |
| Founders | Mathilde Collin, Laurent Perrin |
| Headquarters | San Francisco, California, U.S. |
Key people | Dan O'Connell (CEO) |
| Website | front |
Front App, Inc., commonly known as Front, is a software-as-a-service company headquartered in San Francisco, California. The company develops customer service and shared inbox software.[1]
History
[edit]Front was founded in 2013 by Mathilde Collin and Laurent Perrin.[2] Its first product was a collaborative inbox for teams working with shared email accounts.[1]
Front raised $10 million in a Series A funding round,[3] $66 million in a Series B round,[4] $59 million in a Series C round,[5] and $65 million in Series D, where Bloomberg reported that the round valued the company at $1.7 billion.[6]
In 2024, Front acquired Idiomatic for an undisclosed amount. Idiomatic was a startup focused on voice-of-customer intelligence.[7]
In 2024, Mathilde Collin stepped down as CEO. Dan O'Connell became the company's CEO.[8]
Product
[edit]Front was first built as a shared inbox product for teams managing customer messages.[1]
In 2023, Front launched a knowledge base product for support information.[9] TechCrunch described Front as a customer operations platform known for its omnichannel inbox.[9]
Recognition
[edit]Front was included on the Forbes Cloud 100 list in 2022 and 2023.[10][11]
See also
[edit]References
[edit]- ^ a b c Dillet, Romain (June 18, 2014). "Front Is A Shared Inbox App That Makes Email Suck Less". TechCrunch. Retrieved May 8, 2026.
- ^ Dillet, Romain (September 30, 2014). "Shared Inbox Front Pulls $3.1 Million To Optimize Your Email Workflow". TechCrunch. Retrieved May 8, 2026.
- ^ Dillet, Romain (May 26, 2016). "Front grabs $10 million to bring email to the next level". TechCrunch. Retrieved May 8, 2026.
- ^ Dillet, Romain (January 24, 2018). "Front raises $66 million to replace Microsoft Outlook". TechCrunch. Retrieved May 8, 2026.
- ^ Konrad, Alex (January 22, 2020). "Email Startup Front Raises Rare $59 Million Round Led By Other Tech Founders". Forbes. Retrieved May 8, 2026.
- ^ Roof, Katie (June 28, 2022). "Salesforce-Backed Front Valued at $1.7 Billion in Funding Round". Bloomberg. Retrieved May 8, 2026.
- ^ Riley, Duncan (November 19, 2024). "Front acquires Idiomatic to bolster AI-driven customer service solutions". SiliconANGLE. Retrieved May 8, 2026.
- ^ Russell, Melia (March 25, 2024). "Mathilde Collin built a $1.7 billion email startup by the time she was 32. She's now stepping back at an inflection point for Front". Business Insider. Retrieved May 8, 2026.
- ^ a b Dillet, Romain (September 20, 2023). "Front goes beyond the unified inbox with a Zendesk-style knowledge base". TechCrunch. Retrieved May 8, 2026.
- ^ Johnson, Arianna (August 9, 2022). "Meet The Women CEOs Of The 2022 Cloud 100 List". Forbes. Retrieved May 8, 2026.
- ^ "Front". Forbes. Retrieved May 8, 2026.
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