Talk:Rightmove

Controversy POV

as it currently stands, the Controversy section reads as not having a neutral point of view; further not helped by a lack of references. It comes across to me as being a personal attack by an individual.

If we can find reliable sources to back this view up (within the next week), then by all means, keep it. Otherwise, I believe it should be permanently removed. -- Ratarsed 08:08, 30 August 2007 (UTC)

Response to the 'controversy' section from a Rightmove employee:

"...it has gained a reputation amongst people searching for property for several confusing or plainly annoying features."

- 'gained a reputation' implies a group of people who when you say 'Rightmove' the response is 'oh, yes that's the site that really annoys me'. We do extensive user testing and it's true to say there will always be things that users don't like and things we can improve (what site doesn't have it's issues?), but the vast majority have a very positive experience because of the volume of property content and ability to simplify a home search.

"Its slowness during peak times of the day is legendary, even often being completely unavailable, causing many problems to it's users."

- we have a pretty good availability record and with a three-site distributed hosting set up the site is always up at at least one hosting centre. Lunch time peaks and post-tea peaks are common to most consumer sites.

"Further annoyance is apparent by its rather difficult access by searchers to finding the exact road location of the property they are looking at, as agents are not required to input the road name on listings"

- vendors often do not want their property precisely identified for security or privacy reasons. Agents often choose not to reveal full addresses to encourage interested parties to contact them. The Rightmove system gives advertisers (and by extension vendors) the choice over how to display details, thus the lack of or level of detail isn't really Rightmove's fault. This comment would apply equally to most other property portals.

"Another problem users have is images of properties are often lacking in number, take too long to load or to flick forwards and backwards through, or are inaccurate and misleading."

- again, the level of detail provided to Rightmove is entirely at the marketing agent's discretion. Often there are no more images available to display. As to 'inaccurate and misleading', it's an agent's job to present a property in it's best possible light so they will always exercise editorial judgement in framing photographs and indeed selecting which images of a property to show. If the author is implying that the picture of that tatty shed next door isn't included, it's not a terribly realistic point of view. Pretty much all property portals would be subject to the same issue.

"Finding a certain agent's property in the area a user may be searching for is also difficult, as agents often have more than one branch in any given area, and so the user has to check through them all separately, as there is no option to check through all of the branches at the same time."

- users can click on the agent's logo or use the 'about this agent' link to visit a branch specific page, from which you can search exclusively through the properties of that branch.

"Further major issues both users and agents have are also apparent."

- but apparently not apparent enough to present here.

Brotherharry 09:19, 3 September 2007 (UTC)

The points you raise in detail are pretty much why I believe the section should be removed (which I already have done once, but it was reinstated). I thought it was best to reach a consensus first rather than risk an edit war... -- Ratarsed 11:19, 3 September 2007 (UTC)

Well, I've removed it until it can be properly sourced and conform to WP:NPOV -- Ratarsed 11:47, 7 September 2007 (UTC)

Controversy (not POV) and Competitors

I think a lot of people have a problem with this article because it seems so unbalanced. It's important to hear the positive and the negative in an encyclopedia.

Articles for Microsoft, Nike and Coca-Cola all have sections on Competitors and Criticisms, whereas it would appear Rightmove staff have done their best to delete those sections from this article under the "spam" pretense. What we end up with is a glowing whitewash that merely provides promotional figures on how they are apparently the market leader. There is no comment on the user experience or anything else relating to the merit of the site. —Preceding unsigned comment added by 62.232.19.118 (talk) 18:02, 29 November 2007 (UTC)

Wrong, the text was removed because it failed to comply with fundamental Wikipedia policies. This is an encyclopedia; deal with it. 212.84.101.155 (talk) 00:38, 4 January 2009 (UTC)

External Links (not SPAM)

Hey there Piano non troppo, How come the previous version of the rightmove overseas external link was allowed but the edited (working) version not? I added the Holidaylettings link as it's part of the Rightmove group, hence I didn't consider it promotional spam, but link to a related business within the Rightmove group.(Brotherharry (talk) 11:45, 12 March 2009 (UTC))

Rightmove services & history

Please see a selection of proposed changes below. The edits/additions can be found underlined.

Rightmove plc is a British tech company which runs rightmove.co.uk, the UK's largest online real estate property portal. The company also consists of Rightmove Landlord and Tenant Services, and Rightmove Financial Services.

This revision aims to provide a more complete and accurate overview of Rightmove plc’s business structure. While the current lead focuses solely on the property portal, the company also operates additional services that are integral to its offering, including Rightmove Landlord and Tenant Services and Rightmove Financial Services. Integrated Tenant Referencing | Rightmove Landlord & Tenant Services

In July 2019, the company acquired Van Mildert, which provides tenant referencing services and rent guarantee insurance products. This later became Rightmove Landlord and Tenant Services.

This addition clarifies the origin of Rightmove Landlord and Tenant Services, linking it directly to the acquisition of Van Mildert. The current text mentions the acquisition but does not explain how it evolved into a distinct business unit within Rightmove. Our history - Rightmove Plc

In July 2022, Rightmove launched its Mortgage in Principle service, aimed at helping to give home-movers a better idea of what they can afford earlier in their home-moving journey.

In November 2022, Rightmove launched an Ofqual-approved estate agency qualification (a certificate for estate and letting agents), in response to requests from agents for an accessible way to undertake formal training.

In February 2024, Rightmove acquired HomeViews, a Build to Rent focused reviews platform.

These additions reflect notable developments in Rightmove’s service offerings and strategic direction that are not currently covered in the article. Each item represents a meaningful expansion of the company’s role in the property sector. Rightmove qualifications get government body go-ahead - Letting Agent Today Rightmove swoops for reviews platform HomeViews in £8m deal

It also makes revenue from leads generated from its Mortgage in Principle service, and from businesses purchasing bespoke data-led products for lenders and surveyors

This addition clarifies the diversification of Rightmove’s revenue streams beyond its core property listings. It reflects the company's evolving business model, including monetisation through financial services (such as Mortgage in Principle leads) and the sale of tailored data products to professional clients like lenders and surveyors. Including this information provides a completer and more up-to-date picture of Rightmove’s commercial activities.

Each month, Rightmove releases a House Price Index, illustrating any changes in the asking prices of houses throughout England, Scotland and Wales.

This update corrects an omission by explicitly including Scotland. The change ensures geographical accuracy and reflects the full scope of the House Price Index, which regularly reports on asking price trends across England, Scotland, and Wales.

The company also releases a quarterly report on the rental market, and a weekly mortgage rate tracker.

This addition reflects Rightmove’s broader role in market reporting, beyond property listings. The quarterly rental market report and weekly mortgage rate tracker are regular publications that provide insights into housing affordability and market trends. Including this information enhances the article’s coverage of Rightmove’s data and analytics offerings. 217.33.253.66 (talk) 10:28, 4 September 2025 (UTC)

Sorry, but much of this is promotional and lacks independent sources. If anything is actually wrong with the article, please post it here with an independent source. Dormskirk (talk) 11:03, 4 September 2025 (UTC)