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IruSoft

From Wikipedia, the free encyclopedia
IruSoft
DeveloperAbdullah Al-Salloum
Written inPHP, HTML, JavaScript
Operating systemiOS, Android, UNIX, macOS, Microsoft Windows
TypeRegTech
Websiteportal.iru.gov.kw

IruSoft (Arabic: آيروسوفت) is an insurance regulatory platform designated for licensing, supervision and inspection of the insurance sector within a country. The platform introduced unique supervision-technology (suptech), insurance-technology (insurtech) and regulatory-technology (regtech) automated modules by which a regulator requires less resources to ensure fairness, transparency and competition and to prevent conflicts of interest in the sector. IruSoft was founded by Abdullah Al-Salloum and owned by the Insurance Regulatory Unit in Kuwait.[1][2][3][4]

The Insurance Regulatory Unit optimized processing insurance-sector's customer complaints by issuing Resolution No. (1) of 2022 that introduced IruSoft's complaints public module; an automated resolution center, by which the process of receiving submitted complaints, passing them on to the platforms of licensed insurance companies, tracking matter-related discussions and updates and getting them escalated if unresolved to be discussed by a committee assigned by the unit is integrally automated and analyzed for better key performance indicators.[5][6][7][8]

References

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  1. Editorial, Economics. "Insurance Regulatory Unit Establishes IruSoft". Kuwait News Agency.
  2. CNBC, Arabia. "IruSoft to Automate Actions Governed by Insurance Regulatory Unit's Bylaw". CNBC Arabia (in Arabic). Archived from the original on June 23, 2021. Retrieved July 21, 2021.
  3. Alanba, Newspaper. "The Insurance Regulatory Unit Establishes its Digital Platform IruSoft" (in Arabic). Archived from the original on July 21, 2021. Retrieved July 21, 2021.
  4. Alqabas, Newspaper. "Ensuring Management and Supervision on the Sector, Insurance Regulatory Unit Introduces IruSoft". Archived from the original on July 21, 2021. Retrieved July 21, 2021.
  5. "Insurance Regulatory Unit Establishes Complaints Module In IruSoft". Kuwait News Agency.
  6. Diab, Tariq. "IruSoft's Module For Complaints Submission". Aljarida Newspaper.
  7. "Insurance Regulatory Unit Follows Up With Complaints On IruSoft". Alrai Newspaper.
  8. "Insurance Regulatory Unit Gets Complaints On A Digital Negotiation Table". Alqabas Newspaper.
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