Goh Choon Phong
Goh Choon Phong | |
|---|---|
| 吴俊鹏 | |
![]() Goh in 2018 | |
| Born | July 1963 (age 62–63) |
| Alma mater | Hwa Chong Junior College Massachusetts Institute of Technology |
| Occupations | CEO of Singapore Airlines CEO of Singapore Airlines Cargo Chairman of Scoot |
Goh Choon Phong (simplified Chinese: 吴俊鹏; traditional Chinese: 吳俊鵬; pinyin: Wú Jùnpéng) is a Singaporean businessman who is the chief executive officer (CEO) of Singapore Airlines and Singapore Airlines Cargo. He was formally appointed to be the CEO on 1 January 2011 in an announcement dated 3 September 2010.[1] Prior to his appointment, he worked for the SIA group for more than 20 years for the airlines' operations in China and Scandinavia.[2]
Early life and education
[edit]Goh was born in July 1963 in Singapore.[3] He graduated from Hwa Chong Junior College, and is an alumnus of the Massachusetts Institute of Technology's Electrical Engineering and Computer Science Department, majoring in computer science, management science and cognitive science.[4] He also holds Master of Science in Electrical Engineering and Computer Science.[5]
Career
[edit]Goh joined Singapore Airlines after finishing his Masters degree at Massachusetts Institute of Technology as a cadet administrative officer, fulfilling the sponsorship Singapore Airlines offered to him to pursue his studies at MIT.[4]
Subsequently, Goh rose up the ranks, taking on appointments such as Senior Vice President of Commercial Technology, Senior Vice President of Information Technology, Executive Vice President of Marketing and Chairman of SilkAir, a former subsidiary of Singapore Airlines which has since merged with Singapore Airlines. He was appointed as CEO of Singapore Airlines on 1 January 2011, replacing outgoing CEO Chew Choon Seng who was retiring.[6][7]
As CEO, Goh led the airline group in its expansion phase after the 2008 financial crisis and the recovery from the COVID-19 pandemic, which brought the aviation industry to a halt in the early 2020s. Notably, the group recovered strongly post-pandemic, and achieved a record annual profit of S$2.68 billion in fiscal year 2023-2024.[8][9] Also under his leadership, he headed the consolidation of Singapore Airlines Group's business, merging its two wholly owned budget carriers Tigerair and Scoot into a single entity Scoot, and the merger of SilkAir, a wholly owned full service carrier subsidiary, into the main carrier Singapore Airlines.[10][11][12][13] He also oversaw Singapore Airline's joint venture with Tata Group to form a new Indian full service carrier, Vistara, and the subsequent merger of Vistara with Air India, in which Singapore Airlines obtained a 25.1% stake in the newly rebranded airline.[14][15]
Goh also looked after Singapore Airlines' response to the SQ321 incident, where severe turbulence over the Irrawaddy Basin hit the Singapore Airlines B777-300ER plane enroute from London Heathrow Airport to Singapore Changi Airport, resulting in a fatality and leaving many severely injured.[16][17]
In recognition of his efforts, Goh was awarded with accolades such as the 2015 Centre for Aviation’s Asia-Pacific Airline CEO of the Year award, 2016 Eisenhower Global Innovation Award from the Business Council for International Understanding, 2017 Outstanding Chief Executive Officer in the Business Time's Singapore Business Awards, 2019 Singapore Corporate Award's Best Chief Executive Officer for companies with $1 billion or more in market capitalization, and Tatler's Asia Most Influential 2022 & 2023.[18][19][20][21][22] Most recently in 2024, Goh was awarded the 2024 Excellence in Leadership Award at the Air Transport World (ATW) magazine’s annual Airline Industry Achievement Awards.[23][24]
He also oversaw Singapore Airlines' joint venture with Tata Group to form the Indian full-service carrier Vistara, and the subsequent merger of Vistara with Air India, completed in November 2024, after which Singapore Airlines became a 25.1% shareholder in the enlarged Air India group.[25][26] The investment later attracted renewed scrutiny after Air India recorded heavy losses and sought further shareholder support. In April 2026, The Straits Times, citing Bloomberg, reported that Air India had incurred a larger-than-expected annual loss of more than 220 billion rupees, or about S$3 billion, and was in talks with Tata Group and Singapore Airlines for a cash injection. The report also noted that the possible funding might be insufficient, requiring Air India to seek other financing options, and that Singapore Airlines' own earnings had been dragged down by Air India's worsening performance.[27] A CNA commentary by aviation and financial journalist Ven Sreenivasan said the challenges at Air India appeared greater than anticipated, and that Singapore Airlines shareholders would need convincing if the company chose to provide further support. The commentary also cited concerns that additional funding could reduce dividend capacity, divert capital from Singapore Airlines' own fleet and digital investments, and risk "throwing good money after bad" unless accompanied by stronger oversight, performance conditions and clearer recovery or exit timelines.[28]
Under Goh's leadership, Singapore Airlines also announced a S$1.1 billion programme in November 2024 to install new long-haul cabin products across 41 Airbus A350-900 long-haul and ultra-long-range aircraft, with the first retrofitted A350-900 long-haul aircraft originally expected to enter service in the second quarter of 2026.[29] In May 2026, the airline delayed the entry into service of its next-generation A350 first- and business-class seats to the first quarter of 2027, citing industry-wide supply-chain constraints and a delay in the certification of one of the new seats.[30]
The delay drew criticism from aviation commentators and frequent flyers over the competitiveness of Singapore Airlines' long-haul premium cabin products. Aviation website Mainly Miles described the new seats as "long-awaited" and "already long-delayed", noting that they had originally been expected to debut on Boeing 777-9 aircraft in 2021 before repeated delays to that aircraft programme led Singapore Airlines to use the Airbus A350 retrofit as the launch platform instead. The site said the 2027 timeline would make the new product Singapore Airlines' first major long-haul business-class redesign in nearly 14 years, as its principal long-haul business-class seat was introduced in 2013 and its 2017 Airbus A380 seat had limited network coverage.[31]
Commentary on the delay also contrasted Singapore Airlines' timeline with competitors that had already introduced or were rolling out more recent premium cabin products, including Qatar Airways' Qsuite, introduced in 2017; British Airways' Club Suite, first rolled out in 2019; Emirates' continuing A350 and Boeing 777 cabin rollout; and Qantas' Project Sunrise A350 first- and business-class suites.[32][33][34][35] Some online passenger reaction similarly criticised the continued use of Singapore Airlines' 2013 business-class seat on long-haul routes as outdated in the mid-2020s, while other users attributed the delay to supplier constraints, the COVID-19 period and Boeing 777-9 delays.[36]
Goh is currently also a member of the National University of Singapore's Board of Trustees, and an independent director of Mastercard.[37][38]
References
[edit]- ↑ "Goh Choon Phong is next SIA CEO". AsiaOne. 3 September 2010. Archived from the original on 7 September 2010.
- ↑ "Goh Choon Phong". Star Alliance. Archived from the original on 18 January 2012.
- ↑ "Choon Phong GOH personal appointments - Find and update company information - GOV.UK". find-and-update.company-information.service.gov.uk. Retrieved 11 August 2024.
- 1 2 Sehl, Katie. "C-Suite in Profile: Singapore Airlines CEO Goh Choon Phong". APEX. Retrieved 11 August 2024.
- ↑ "National University of Singapore Board of Trustees Annex" (PDF). National University of Singapore.
- ↑ "Singapore Airlines names new CEO". Air Cargo News. 6 September 2010. Retrieved 11 August 2024.
- ↑ "Management Team". Singapore Airlines. Retrieved 11 August 2024.
- ↑ "Singapore Airlines posts record annual profit, flags challenging global conditions". CNA. Retrieved 11 August 2024.
- ↑ "Singapore Airlines' CEO Gets Pay Bump After Record Profit". www.bloomberg.com. Retrieved 11 August 2024.
- ↑ "Scoot and Tiger to merge as Singapore Airlines consolidates budget wing". Yahoo Finance. 15 June 2017. Retrieved 11 August 2024.
- ↑ "Scoot-Tigerair merger moves one step closer with a new Singapore Airlines Group LCC holding company". CAPA - Centre for Aviation. Retrieved 11 August 2024.
- ↑ Ng, Huiwen (18 May 2018). "SilkAir to merge with Singapore Airlines: 5 things to know about the regional carrier". The Straits Times. ISSN 0585-3923. Retrieved 11 August 2024.
- ↑ "SilkAir ceases operations & merges with Singapore Airlines". mothership.sg. Retrieved 11 August 2024.
- ↑ Kaur, Karamjit (7 December 2016). "He piloted SIA through rough weather". The New Paper. Retrieved 11 August 2024.
- ↑ "Singapore Airlines to acquire 25.1% stake in Air India under deal with Tata". CNA. Retrieved 11 August 2024.
- ↑ Sreenivasan, Ven (26 May 2024). "Well done, stay calm and seek help from company, SIA CEO tells staff in memo". The Straits Times. ISSN 0585-3923. Retrieved 11 August 2024.
- ↑ "Singapore Airlines: CEO apologises for deadly 'traumatic' flight". www.bbc.com. Retrieved 11 August 2024.
- ↑ "SIA's Goh Choon Phong and Lion Group's Rusdi Kirana honoured at 2015 CAPA Asia Pacific awards dinner". CAPA - Centre for Aviation. Retrieved 11 August 2024.
- ↑ "2017, Singapore Business Awards - THE BUSINESS TIMES". www.businesstimes.com.sg. Retrieved 11 August 2024.
- ↑ "2019, Singapore Corporate Awards - THE BUSINESS TIMES". www.businesstimes.com.sg. Retrieved 11 August 2024.
- ↑ Asia, Tatler. "Goh Choon Phong". Tatler Asia. Retrieved 11 August 2024.
- ↑ Kaur, Karamjit (6 December 2016). "SIA CEO conferred coveted business award for transforming the airline; first SEA recipient". The Straits Times. ISSN 0585-3923. Retrieved 11 August 2024.
- ↑ Sreenivasan, Ven (29 February 2024). "SIA CEO Goh Choon Phong and Scoot win industry accolades". The Straits Times. ISSN 0585-3923. Retrieved 11 August 2024.
- ↑ Olanday, Clifford. "How these Asian airline industry leaders are spearheading the resurgence of air travel". Tatler Asia. Retrieved 11 August 2024.
- ↑ "Air India completes merger with Vistara; Second group airline merger in a span of six weeks". Air India. 12 November 2024. Retrieved 10 May 2026.
- ↑ "Singapore Airlines to acquire 25.1% stake in Air India under deal with Tata". CNA. Retrieved 11 August 2024.
- ↑ "Air India asks Tata, Singapore Airlines for funds after $3 billion loss: Sources". The Straits Times. 16 April 2026. Retrieved 10 May 2026.
- ↑ Sreenivasan, Ven (27 April 2026). "Commentary: Singapore Airlines' Indian ambition has an Air India problem". CNA. Retrieved 10 May 2026.
- ↑ "Singapore Airlines to elevate premium travel experience with S$1.1 billion Airbus A350 cabin retrofit programme". Singapore Airlines. 4 November 2024. Retrieved 10 May 2026.
- ↑ "SIA delays rollout of new first, business class seats on Airbus A350 amid supply chain constraints". CNA. 6 May 2026. Retrieved 10 May 2026.
- ↑ Andrew (10 May 2026). "Delayed: Singapore Airlines' new First and Business Class cabins". Mainly Miles. Retrieved 10 May 2026.
- ↑ "Qatar Airways Showcases Award-Winning Qsuite on the Opening Day of the Paris Air Show". Qatar Airways. 19 June 2017. Retrieved 10 May 2026.
- ↑ "British Airways continues to upgrade fleet with Club Suite to enhance customer experience". British Airways Media Centre. 29 October 2021. Retrieved 10 May 2026.
- ↑ "Emirates extends Premium Economy reach with expanded city rollout". Emirates. 8 January 2026. Retrieved 10 May 2026.
- ↑ "Qantas unveils 'Project Sunrise' First and Business Class cabins for A350s". Qantas News Room. 23 February 2023. Retrieved 10 May 2026.
- ↑ "Confirmed: Singapore Airlines' new First and Business Class seats delayed to 2027". Reddit. 10 May 2026. Retrieved 10 May 2026.
- ↑ "Board of Trustees". National University of Singapore. Retrieved 11 August 2024.
- ↑ "Mastercard Board of Directors". Mastercard Investor.
