Fluentgrid
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|
Corporate Office and Global R&D Center of Fluentgrid in Visakhapatnam | |
| Formerly | Phoenix IT Solutions |
|---|---|
| Type | Public |
| Industry | Information technology |
| Founded | December 4, 1998 |
| Founder | Murali Krishna Gannamani |
| Headquarters | Visakhapatnam, Andhra Pradesh, |
Area served | Worldwide |
Key people | Murali Krishna Gannamani (Managing Director & CEO) |
| Services | Utility IT solutions including customer billing, smart metering, analytics, ERP, and smart city platforms |
| Revenue | ₹202.15 crore (total operating income)[1] (2025) |
| Website | www |
Fluentgrid Limited (formerly Phoenix IT Solutions Limited) is an Indian enterprise software company headquartered in Visakhapatnam, Andhra Pradesh, that develops digital platforms for electricity, water and gas utilities, as well as smart city and public infrastructure projects.[2] Founded on 4 December 1998 by Murali Krishna Gannamani, the company operated as Phoenix IT Solutions Limited until adopting its current name in December 2015.[2][1]
Its software has been deployed in utility and public-sector digital transformation projects, including the Integrated Command and Control Centre (ICCC) for the Greater Visakhapatnam Municipal Corporation (GVMC), a cloud-based customer billing platform for Uttar Pradesh Power Corporation Limited (UPPCL), and COVID-19 response systems developed for the Visakhapatnam district administration in 2020.[3][4][5]
The company has received industry recognition including the IBM Beacon Award (2012) and the Fierce Innovation Award for Energy (2015). Its software development organisation achieved Capability Maturity Model Integration (CMMI) Maturity Level 5 in 2017, and in 2025 Fluentgrid was recognised as a Major Player in the International Data Corporation (IDC) MarketScape assessment of worldwide utility meter data management system vendors.[6][7][8][9]
History
[edit source]Foundation and early years (1998–2001)
[edit source]Fluentgrid was founded on 4 December 1998 by Murali Krishna Gannamani in Visakhapatnam as Phoenix Cybertech (India) Private Limited, initially providing software and information technology services for electricity distribution utilities.[1][10] In 2001, the company was converted into a public limited company and renamed Phoenix IT Solutions Limited.[1]
Rebranding and growth (2002–2015)
[edit source]During the 2000s, the company expanded its software offerings for utility and infrastructure sectors.[1] In 2012, it received the IBM Beacon Award for Best Industry Solution for Energy and Utilities at the IBM PartnerWorld Leadership Conference.[6] On 16 December 2015, following approval from the Ministry of Corporate Affairs, the company was renamed Fluentgrid Limited.[2] The rebranding reflected its focus on digital technologies for utilities and urban infrastructure.[2] Later that year, it received the Fierce Innovation Award in the Energy category.[7]
Recent developments (2016–present)
[edit source]In 2016, Fluentgrid was recognised in the Deloitte Technology Fast 50 India programme and was subsequently included in the Deloitte Technology Fast 500 Asia Pacific ranking.[11][12]
Its software development organisation achieved Capability Maturity Model Integration (CMMI) Maturity Level 5 in 2017.[8] During the COVID-19 pandemic, the company developed digital systems to support testing, isolation management and emergency response for the Visakhapatnam district administration.[5]
In 2021, Fluentgrid became a participant in the United Nations Global Compact.[13] In 2025, International Data Corporation (IDC) MarketScape named the company a Major Player in its worldwide utility meter data management systems vendor assessment.[9]
Business overview
[edit source]Fluentgrid develops enterprise software for electricity, water and gas utilities, municipal authorities and other public sector infrastructure organisations.[1][14] Its software portfolio includes customer information and billing systems, smart metering, meter data management, outage management, enterprise asset management (EAM), and integrated command-and-control platforms for smart cities, marketed under the brand name Actilligence.[1][15]
The company's principal customers include electricity distribution utilities, municipal corporations and government agencies in India, together with projects in international markets.[1] Its business comprises software licensing, systems integration, managed services, cloud-based deployments and annual maintenance contracts.[1][14]
Fluentgrid is headquartered in Visakhapatnam, Andhra Pradesh, where it operates its principal research and development centre. The company is part of the state's information technology industry.[2][1] According to the company's corporate profile, its software has been deployed in more than 20 countries across over 50 utilities and cities.[16]
Notable projects
[edit source]Fluentgrid has implemented software platforms for utility and smart-city projects in India.
The company developed the Integrated Command and Control Centre (ICCC) for the Greater Visakhapatnam Municipal Corporation, supporting city operations and emergency management. The facility was visited by then United States Ambassador to India Kenneth I. Juster during his official visit to Visakhapatnam in 2019.[3]
For Uttar Pradesh Power Corporation Limited (UPPCL), Fluentgrid implemented a cloud-based customer information and billing platform. The project was shortlisted in the Cloud Migration category at the Data Center Dynamics (DCD) Global Awards in 2018.[4]
Under the Government of India's Smart Cities Mission, Lucknow Smart City Limited awarded a consortium of Fluentgrid and Bharat Electronics Limited the contract to implement the city's Integrated Command and Control Centre (ICCC), Geographic Information System (GIS) and citizen engagement platform.[17][15]
In 2019, a consortium comprising Fluentgrid and Bharat Electronics Limited was selected as the master system integrator for the Integrated Command, Control and Communication Centre (IC4) developed for Cochin Smart Mission Limited in Kochi, Kerala.[18]
In 2021, Fluentgrid implemented a digital consumer electricity billing platform for Odisha Power Transmission Corporation Limited (OPTCL) as part of the utility's service modernisation programme.[19]
Research and development
[edit source]Fluentgrid operates an in-house research and development centre in Visakhapatnam.[1] In 2017, its software development organisation was appraised at Capability Maturity Model Integration (CMMI) Maturity Level 5.[8] The company's research and development centre is recognised by the Department of Scientific and Industrial Research (DSIR), Government of India, as an in-house research and development unit.[20]
Awards and recognition
[edit source]| Year | Award or recognition | Ref. |
|---|---|---|
| 2012 | IBM Beacon Award – Best Industry Solution for Energy & Utilities | [6] |
| 2013 | NASSCOM Business Innovation Award – Special Recognition (Business Innovation) | [21] |
| 2015 | Fierce Innovation Award – Energy category | [7] |
| 2016 | Ranked 14th in Deloitte Technology Fast 50 India | [11] |
| 2016 | Included in Deloitte Technology Fast 500 Asia Pacific | [12] |
| 2017 | Smart Cities India Award – Safe City category (Safe Greater Visakhapatnam project) | [22] |
| 2018 | Data Center Dynamics (DCD) APAC Award – Cloud Migration of the Year (UPPCL project) | [4] |
| 2019 | ET Now "Making of Developed India" (MODI) Awards – Consumer Mobile Service App and Innovative Mobile App categories | [23][24] |
| 2019 | VCCI Excellence Award – Digital Technology (Large Scale category) | [25] |
| 2020 | India Smart Grid Forum Innovation Award – Best Smart Grid Project in India by a Technology Company | [26] |
| 2021 | India Smart Grid Forum Innovation Award – Adoption of Emerging Technology by a Utility | [27] |
| 2022 | India Smart Grid Forum Innovation Award – Certificate of Merit (Smart Technology – Electricity Distribution) | [28] |
| 2022 | Participant of the United Nations Global Compact | [13] |
Corporate affairs
[edit source]Governance
[edit source]Fluentgrid is a public company incorporated under the Companies Act, 2013, and is governed by a board of directors. The company files statutory and financial disclosures with India's Ministry of Corporate Affairs.[10][1]
Leadership
[edit source]Fluentgrid was founded by Murali Krishna Gannamani, who serves as its Managing Director and Chief Executive Officer.[1] He served as Chairman of the Confederation of Indian Industry (CII), Andhra Pradesh, for the 2025–26 term, having previously chaired the organisation's Visakhapatnam Zone.[29]
Memberships and community initiatives
[edit source]Fluentgrid has participated in the United Nations Global Compact since 2021 and is a member of industry associations including the Confederation of Indian Industry (CII) and the India Smart Grid Forum (ISGF).[13][30]
The company's corporate social responsibility initiatives are undertaken through the Ananda CitYzen Trust. Among its projects is a community-led smart neighbourhood programme in Kirlampudi Layout, Visakhapatnam, developed in partnership with local residents.[31][32][33]
Financial overview
[edit source]For the financial year ended 31 March 2025, Fluentgrid reported total operating income of approximately ₹202.15 crore, according to CARE Ratings and Infomerics Valuation and Rating Pvt. Ltd.[1][14]
See also
[edit source]References
[edit source]- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Fluentgrid Limited (PDF) (Report). CARE Ratings. 13 April 2026. Retrieved 16 July 2026.
- 1 2 3 4 5 "Phoenix IT Solutions rechristened Fluentgrid". The Hindu. 22 December 2015. Retrieved 16 July 2026.
- 1 2 "US envoy to India Kenneth Juster visits Greater Visakhapatnam Municipal Corporation command centre". The New Indian Express. 16 November 2019. Retrieved 16 July 2026.
- 1 2 3 "DCD Awards Asia Pacific 2018 winners announced". Data Center Dynamics (DCD). 12 September 2018. Retrieved 16 July 2026.
- 1 2 Bhattacharjee, Sumit (25 July 2020). "Officials to adopt IT solutions to overcome glitches in testing". The Hindu. Retrieved 16 July 2026.
- 1 2 3 "2012 IBM Beacon Award Winners". IBM Systems Magazine. 3 January 2012. Retrieved 16 July 2026.
- 1 2 3 "Phoenix IT Solutions gets innovation award". The Hindu. 9 November 2015. Retrieved 16 July 2026.
- 1 2 3 "Fluentgrid Limited is now a CMMI Level 5 Company" (Press release). PR Newswire. 21 March 2017. Retrieved 16 July 2026.
- 1 2 "IDC MarketScape: Worldwide Utility Meter Data Management Systems 2025 Vendor Assessment". IDC. October 2025. Retrieved 16 July 2026.
- 1 2 "Fluentgrid Limited Financials". Tofler. Retrieved 16 July 2026.
- 1 2 "Technology Fast 50 India 2016 Winners". Deloitte. Retrieved 16 July 2026.
- 1 2 "Technology Fast 500 Asia Pacific 2016". Deloitte. Retrieved 16 July 2026.
- 1 2 3 "Fluentgrid Limited". United Nations Global Compact. Retrieved 16 July 2026.
- 1 2 3 Fluentgrid Limited: Rating Rationale (PDF) (Report). Infomerics Valuation and Rating Pvt. Ltd. 18 March 2026. Retrieved 16 July 2026.
- 1 2 "Actilligence for sustainable transformation of cities". Elets eGov. 14 December 2018. Retrieved 17 July 2026.
- ↑ "Fluentgrid Corporate Profile" (PDF). Fluentgrid Limited. Retrieved 16 July 2026.
- ↑ "The City of Culture on course to becoming truly 'Smart'". Elets eGov. 7 December 2018. Retrieved 17 July 2026.
- ↑ "Consortium selected to set up IC4 under Smart Mission". The Hindu. 7 May 2019. Retrieved 17 July 2026.
- ↑ "Odisha: Digital electricity billing system launched for better services". The New Indian Express. 3 October 2021. Retrieved 16 July 2026.
- ↑ "Recognition of In-house R&D Units (RDI)". Department of Scientific and Industrial Research. Retrieved 16 July 2026.
- ↑ "NASSCOM Business Innovation Awards 2013". NASSCOM. Retrieved 16 July 2026.
- ↑ "Smart Cities India Awards 2017 Winners". Smart Cities India Expo. Retrieved 16 July 2026.
- ↑ "Fluentgrid bags MODI award". The Hans India. 20 February 2019. Retrieved 17 July 2026.
- ↑ "Vizag firm wins 2 MODI awards". The Times of India. 21 February 2019. Retrieved 17 July 2026.
- ↑ "VCCI presents excellence awards to business leaders in Visakhapatnam". Yo! Vizag. 18 June 2019. Retrieved 17 July 2026.
- ↑ "Fluentgrid Wins the ISGF Innovation Award – Best Smart Grid Project in India by Technology Company". Fluentgrid Limited. Retrieved 16 July 2026.
- ↑ "ISGF Innovation Award for Fluentgrid's Utility Operations Centre Implementation at UPPCL". Fluentgrid Limited. Retrieved 16 July 2026.
- ↑ "Fluentgrid Honoured with ISGF Innovation Award 2022". Fluentgrid Limited. 17 March 2022. Retrieved 16 July 2026.
- ↑ "CII Andhra Pradesh welcomes new leadership for 2025–26". Deccan Chronicle. 20 March 2025. Retrieved 17 July 2026.
- ↑ "India Smart Grid Forum Members". India Smart Grid Forum. Retrieved 16 July 2026.
- ↑ "Kirlampudi to be port city's first smart colony". The Times of India. 8 August 2015. Retrieved 17 July 2026.
- ↑ "Kirlampudi gets smart surveillance, 1st in city". The Times of India. 2 December 2017. Retrieved 17 July 2026.
- ↑ "Vizag's first locality goes 100% digital with Smart Security Systems". Yo! Vizag. 29 January 2018. Retrieved 17 July 2026.
External links
[edit source]- Official website
- Fluentgrid at the United Nations Global Compact