Evri
 | |
| Type | Private |
|---|---|
| Industry | Courier |
| Founded | March 2022 |
| Headquarters | , United Kingdom |
Area served | United Kingdom |
Key people | Martijn de Lange (CEO) |
| Products | Parcel delivery |
| Owner | DHL (2025-present) |
| Website | evri |
Evri is a British delivery company headquartered in Leeds. It was created from the rebrand of Hermes Europe UK operations in March 2022.[1]
In July 2024, private equity firm Apollo Global Management agreed to acquire Evri from owners Advent International, which owned a 75% stake, and Otto Group, parent company of Hermes Europe, which owned the remaining 25%.[2] This resulted in the company being completely separate from Hermes.
In May 2025, DHL agreed to merge its UK e-commerce delivery operations with Evri, creating one of the largest combined courier firm in the UK.[3] In October 2025, the merger was completed.[4]
Overview
[edit]It announced that it would auto-enrol all of its 20,000 'self-employed plus (SE+)' workers into a pension by the end of 2022. Its CEO, Martijn de Lange, stated: "When we first announced our SE+ model in 2019 we committed to continuing to develop our support for our self-employed couriers and we are proud to have been true to that and be leading the industry once again. Our couriers receive guaranteed pay rates, paid holiday and now a pension but have also been able to retain the flexibility that so many treasure, fitting in their deliveries alongside their other, often family, commitments."[5]
On 25 July 2024, six months after Reuters reported that private equity firm Advent International was considering options for Evri, including its sale,[6] Apollo Global Management announced it had entered into a definitive agreement to acquire the company.[7] Until then, Advent held a 75% stake in Evri, while the remainder belonged to Hermes Europe's parent company, Otto Group.[8]
On 23 September, following its acquisition by Apollo, S&P Global announced that UK-based parcel delivery company Edge Finco PLC (Evri, Company Number 15868287) has been assigned a 'B+' Rating; Outlook Stable.[9]
When revealing its intention to merge[10] with DHL's UK parcel delivery business to create a courier firm in May 2025, Evri said the deal would allow for its international expansion and access to its new partner's global network. With the merger finalized, while Evri will be able to offer letter service for the first time,[11] DHL's e-commerce division will be known as Evri Premium – a network of DHL eCommerce.[12]
On 11 June 2025, the UK's Competition and Markets Authority (CMA) reported that it would collect information for two weeks to begin the first phase of investigations to determine whether the proposed merger would result in a substantial reduction in competition.[13] According to a decision by the Central Arbitration Committee in March 2024, DHL does not have collective bargaining recognition with the British union GMB, nor does Evri.[14]
In October 2025, it was announced that the merger had been completed.
Criticism
[edit]Regulatory assessments and consumer polls have repeatedly placed Evri at the lower end of satisfaction rankings among UK couriers, with Ofcom reporting that it was the worst-performing major delivery firm for customer satisfaction.[15][16]
In addition to service quality concerns, Evri has faced scrutiny over workplace practices.[17][18][19]
References
[edit]- ↑ "Evri - The New Hermes | Cheap Parcel Delivery & Courier Service". www.evri.com. Archived from the original on 4 April 2022. Retrieved 21 March 2022.
- ↑ Corporate News, Acquisitions/Mergers (25 July 2024). "Apollo (APO) to Acquire Evri". StreetInsider.com.
- ↑ "Couriers Evri and DHL merge to form delivery giant". BBC News. 2025-05-14. Retrieved 2025-05-15.
- ↑ "Introducing the Evri Group: The UK's Premier Parcel Delivery Company". Evri. Retrieved 2026-02-06.
- ↑ Gray, Jack (11 March 2022). "Hermes rebrands and agrees pension deal for gig economy workers".
- ↑ Farr, Crowley (29 January 2024). "Exclusive: Advent looks at options for UK parcel delivery firm Evri -sources". Reuters.
- ↑ Corporate News, Acquisitions/Mergers (25 July 2024). "Apollo (APO) to Acquire Evri". StreetInsider.com.
- ↑ Corporate News, Acquisitions/Mergers (25 July 2024). "Apollo (APO) to Acquire Evri". StreetInsider.com.
- ↑ S & P Global, S & P Global (2024-09-23). "U.K.-Based Parcel Delivery Company Edge Finco PLC (Evri) Assigned 'B+' Rating; Outlook Stable". S & P Global.
- ↑ "Couriers Evri and DHL merge to form delivery giant". BBC News. 2025-05-14. Retrieved 2025-05-15.
- ↑ King, Ben (14 May 2025). "Couriers Evri and DHL merge to form UK delivery giant". BBC.
- ↑ "Couriers Evri and DHL merge to form delivery giant". BBC News. 2025-05-14. Retrieved 2025-05-15.
- ↑ Jolly, Jasper (11 June 2025). "Competition watchdog to investigate Evri merger with DHL's UK parcel arm". The Guardian. Retrieved 11 June 2025.
- ↑ CAC, CAC (11 March 2024). "Recognition Decision". GOV.UK. Retrieved 11 March 2024.
- ↑ "Best and worst parcel firms for customer satisfaction revealed". www.ofcom.org.uk. 2025-10-22. Retrieved 2026-01-03.
- ↑ Warrington, James (22 October 2025). "Evri named UK's worst delivery company for third year running". The Telegraph. Retrieved 2026-01-03.
- ↑ "Close loopholes that let rogue firms undercut the best of Britain's employers by exploiting workers - Committees - UK Parliament". committees.parliament.uk. Retrieved 2026-01-03.
- ↑ Matheson, Lawrence (2025-01-15). "Evri accused of employing people on 'slave drivers contract' by whistleblowers". Daily Mirror. Retrieved 2026-01-03.
- ↑ Halle-Richards, Sophie; Picksley, Dominic (2023-02-06). "Evri couriers say they're treated like slaves in 'awful' job". Wales Online. Retrieved 2026-01-03.