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Draft:Keona Health

From Wikipedia, the free encyclopedia
  • Comment: Another real low effort submission from a paid editor. Sulfurboy (talk) 21:19, 10 August 2026 (UTC)
  • Comment: Primary sources and routine business reporting do not establish notability per WP:NCORP. DoubleGrazing (talk) 13:00, 5 August 2026 (UTC)
  • Comment: In accordance with the Wikimedia Foundation's Terms of Use, I disclose that I have been paid by my employer for my contributions to this article. TheDecidingFactorTDF (talk) 17:30, 19 May 2026 (UTC)



Keona Health
TypePrivate
IndustryHealthcare Technology
Founded2010; 16 years ago
FoundersOakkar Oakkar, CEO and Co-Founder[1]

Stephen Dean, Co-Founder[2]

Jimmy Kaanapu, CTO and Co-Founder[3]
Headquarters
Chapel Hill, NC
,
US
Number of locations
1
Area served
United States and Canada
ServicesAI-powered patient scheduling and access platform built for healthcare.[4]

Automates appointment booking, clinical triage, and prescription refills 24/7.

Patient interactions, managing scheduling, routing, and administrative requests, complex case handoffs[5]
Websitehttps://keonahealth.com/

Keona Health is an American[6] healthcare technology company that develops software for patient access, clinical workflows, and healthcare organizations.[7][8] The company develops software, CRMs,[9] and agentic AI[10] used by healthcare organizations for appointment scheduling[11], patient access and communications,[9] nurse triage, and contact center operations.[12][13]

The company is headquartered in Chapel Hill, North Carolina.

History

[edit]

Founding and Early Development

Keona Health was founded in 2010 as a spinout of research conducted at the University of North Carolina at Chapel Hill by Oakkar Oakkar and Javed Mostafa,[14] a professor in the School of Information and Library Science.[15] The company's early work focused on on patient-centric decision support and streamlined care workflow.[16][17]

The company's initial technology allowed patients to report symptoms electronically using structured online questionnaires based on clinical triage protocols before speaking with a clinician.[15]

Expansion and Service Growth

Keona Health received support through the Carolina KickStart program, the Launch Chapel Hill business accelerator, and grants from the National Institutes of Health's Small Business Innovation Research program.[18] In 2012, the company conducted pilot implementations with Campus Health Services at the University of North Carolina at Chapel Hill, the university's Department of Obstetrics and Gynecology, and Tulane University Health Services.[15]

Products

[edit]

Keona Health develops software for patient self-scheduling, staff guidance and task automation[19], clinical triage, healthcare customer relationship management, AI-assisted voice interactions and AI-based tools to relieve burdens from clinicians.[20][12][21][22][23]

References

[edit]
  1. ↑ https://businessnc.com/keona-is-positioned-to-benefit-from-the-switch-to-remote-health-care/
  2. ↑ https://www.healthcareitnews.com/news/how-ai-can-ease-burden-stressed-out-teletriage-nurses
  3. ↑ https://www.unc.edu/discover/graduate-student-leaves-with-startup-degree/
  4. ↑ https://podcasts.apple.com/lu/podcast/2067-all-of-life-is-about-feedback-loops-with/id1080600330?i=1000605244940
  5. ↑ https://datainnovation.org/2023/12/5-qs-for-oakkar-oakkar-founder-and-ceo-of-keona-health/
  6. ↑ "University of Toronto, Javed Mostafa 교수님 초청 세미나 개최 안내 - BICS". bics.skku.edu. 2026-07-09. Retrieved 2026-09-03.
  7. ↑ Bluestein, Adam (2022-07-11). "Meet the startups using AI to help doctors fight burnout". Fast Company. Archived from the original on 2025-12-04. Retrieved 2026-08-07.
  8. ↑ Chowdhry, Amit (2023-07-03). "Keona Health: This Company Is Improving Communication In Healthcare In A $5+ Billion Market". Pulse 2.0. Retrieved 2026-08-21.
  9. 1 2 "2067: All of Life Is about Feedback Loops with Josh Bremmerer Co-Founder and Co-Owner of Komodo Covers LLC". Apple Podcasts. Retrieved 2026-09-03.
  10. ↑ "Program". HCCT Healthcare Call And Contact Center Conference. Retrieved 2026-09-03.
  11. ↑ https://medcitynews.com/2023/02/crucial-factors-healthcare-providers-should-consider-when-migrating-crm-platforms/. {{cite web}}: Missing or empty |title= (help)
  12. 1 2 "How AI can ease the burden of stressed-out teletriage nurses | Healthcare IT News". www.healthcareitnews.com. 2023-03-22. Retrieved 2026-07-07.
  13. ↑ DocBuddy (2023-11-15). Patient Access, Consumerization of Healthcare w/ Oakkar Oakkar. Retrieved 2026-09-03 – via YouTube.
  14. ↑ "Javed Mostafa named dean of U of T's Faculty of Information". University of Toronto. Archived from the original on 2026-06-14. Retrieved 2026-09-03.
  15. 1 2 3 "Graduate student leaving with startup, degree". The University of North Carolina at Chapel Hill. 2026-06-24. Retrieved 2026-07-07.
  16. ↑ Beheshti, Jamshid; Jansen, Jim; Dillon, Andrew; Lewandowski, Dirk; Mostafa, Javad; Khanova, Julia; Wilson, Tom; Seadle, Michael (2016). "Publish or perish: Meet the editors a special panel". Proceedings of the Association for Information Science and Technology. 53 (1): 1–4. doi:10.1002/pra2.2016.14505301021. ISSN 2373-9231.
  17. ↑ "E197 | AI Won't Replace Your Doctor's Front Desk — It'll Save It | Oakkar Oakkar, Keona Health". Apple Podcasts. Retrieved 2026-09-03.
  18. ↑ "NIH Awards by Location and Organization - NIH Research Portfolio Online Reporting Tools (RePORT)". report.nih.gov. Retrieved 2026-09-03.
  19. ↑ Team, Editorial (2022-12-07). "How Healthcare Practices Can Overcome Pressing Financial Challenges - Healthcare Business Today". Retrieved 2026-09-03.
  20. ↑ Chowdhry, Amit (2023-07-03). "Keona Health: This Company Is Improving Communication In Healthcare In A $5+ Billion Market". Pulse 2.0. Retrieved 2026-08-21.
  21. ↑ "Keona Health Publishes Nursing Triage ROI Guidance for Healthcare Operations". www.newsworthy.ai. Retrieved 2026-08-10.
  22. ↑ Solving the Disconnect in Healthcare Technology ft. Stephen Dean - Business of Health with Mike Martens. 2022-10-20. Retrieved 2026-09-03 – via www.buzzsprout.com.
  23. ↑ Oram, Andy (2023-12-05). "How Digital Health Companies Attract Software Engineers: Goals | Healthcare IT Today". Retrieved 2026-09-03.
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