Draft:Fizz Mobile

Fizz
Industry	Telecommunications
Founded	2018
Products	Mobile, Internet and TV services
Services	LTE, 5G, mobile broadband, SMS, telephony, internet, television
Owner	Vidéotron
Website	https://fizz.ca/en

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Instructions · What links here · Fizz Mobile (talk: + · bio) · (log) · Copyvios report · reFill · Citation Bot · (Search: Google, Wikipedia) · Submitted 56 days ago by WilliamElmire (talk: D · +) · Last edited 56 days ago by WilliamElmire

Warning: The page Fizz Mobile redirects to Vidéotron. Please ensure it is not a copy or that this page is located at the correct title.

Submission declined on 3 June 2026 by MediaKyle (talk).

This draft reads like an advertisement. Wikipedia is an encyclopedia, not a platform for promotion or marketing. Drafts that are exclusively promotional may be deleted without notice.

Wikipedia articles must be written neutrally in a formal, impersonal, and dispassionate way. They should not read like a blog post, advertisement, or fan page. Rewrite the draft to remove:

promotional language: see Words to watch;
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Declined by MediaKyle 56 days ago. Last edited by WilliamElmire 56 days ago. Reviewer: Inform author.

This draft has been resubmitted and is currently awaiting re-review.

Submission declined on 11 February 2026 by Ktkvtsh (talk).

This draft is not adequately supported by reliable sources. Wikipedia's verifiability policy requires that all content be supported by reliable sources.

Reliable sources include: reputable newspapers, magazines, academic journals, and books from respected publishers.
Unacceptable sources include: personal blogs, social media, predatory publishers, most tabloids, and websites where anyone can contribute.

Replace any unreliable sources with high-quality sources. If you cannot find a reliable source for the material, it should be removed.

This draft reads like an advertisement. Wikipedia is an encyclopedia, not a platform for promotion or marketing. Drafts that are exclusively promotional may be deleted without notice.

Wikipedia articles must be written neutrally in a formal, impersonal, and dispassionate way. They should not read like a blog post, advertisement, or fan page. Rewrite the draft to remove:

promotional language: see Words to watch;
personal commentary: opinions or direct addresses to the reader;
informal language.

Instead, only summarize in your own words a range of independent, reliable, published sources that discuss the subject.

If you have a conflict of interest (e.g. you are the subject, an employee, or a relative) or are being paid to edit, you must disclose this to comply with Wikipedia's Terms of Use.

Declined by Ktkvtsh 5 months ago.

Fizz is a Canadian telecommunications company founded in 2018 as a subsidiary of Vidéotron, itself a subsidiary of Québecor. The company offers mobile, home Internet, and television services. Initially operating exclusively in Quebec, Fizz began expanding its mobile services to other Canadian provinces in 2024.

History

Fizz was launched in 2018 by Vidéotron, a subsidiary of Québecor.^[1]^[2]

The company operates on an entirely digital model, with no physical retail stores or telephone customer service. Customer interactions are handled through an online platform and community forums.

Timeline

2017: Creation of the Fizz brand.
November 2018: Official launch of mobile services.^[3]
March 2019: Launch of residential Internet services.^[4]
October 2020: Addition of mobile phone sales.^{[citation needed]}
April 2024: Expansion of mobile services to Ontario, Manitoba, Alberta, and British Columbia.^[5]
February 2025: Launch of television service.^[6]
January 2026: Launch of a free mobile trial program.^{[citation needed]}

Services

Mobile Telephony

Fizz offers month-to-month mobile plans without long-term contracts. Plan features include unused data rollover to the following month and data sharing between account members.^{[citation needed]}

Home Internet

Fizz provides residential Internet service using Vidéotron's cable infrastructure, with speeds up to 940 Mbps. Home Internet service is available only in the province of Quebec.^{[citation needed]}

Television

In July 2024, Fizz began a beta test of its television service, with an official launch in February 2025.^[7] The service is available only to Fizz Internet subscribers in Quebec.

Business Model

Fizz operates exclusively through digital channels, with no physical stores or call centres. The company uses a prepaid, month-to-month model with no fixed-term contracts, allowing subscribers to modify or cancel their plans each month.^{[citation needed]}

Fizz applies the same pricing to all subscribers regardless of tenure. The company offers a loyalty program called "My Rewards," through which members accumulate credits redeemable for mobile data or discounts on plans.^{[citation needed]}

Customer support is provided through an online community forum rather than traditional call centre channels.

Network Coverage and Technology

Mobile Network

Fizz provides mobile service using the network infrastructure of Vidéotron and Freedom Mobile, supplemented by roaming agreements with other operators. The company states its coverage reaches approximately 99% of the Canadian population.^[8] Mobile services are available in Quebec, Ontario, Manitoba, Alberta, and British Columbia.

Fizz supports the following network technologies:

Home Internet Network

For its Home Internet service, Fizz uses Vidéotron's cable infrastructure.

Recognition

In 2020, Fizz was ranked first in Canada for online experience in the telecommunications sector according to Léger's WOW Digital Study.^[9] The company received the same recognition in subsequent years through 2026.^[10]

In 2025, Fizz was recognized for the best online customer loyalty experience across all industries in Canada in the same study.^[11]

Distribution

Fizz offers service activation via eSIM or physical SIM card ordered online. SIM cards are also sold at select retail partners:

Couche-Tard: Available since 2018, in approximately 525 locations.^{[citation needed]}
Jean Coutu: Available since 2022, in approximately 330 locations.^{[citation needed]}
Circle K: Available since 2024, in approximately 188 locations in Western Canada and 520 in Ontario.^{[citation needed]}
Vending machines: Available since 2022 in Montreal Metro stations and select high-traffic locations in Toronto.^{[citation needed]}

Notes and References

^ Chhabra, Sameer (2018-09-13). "Videotron beta-testing new Fizz brand in Quebec, Ottawa region [Update]". MobileSyrup. Retrieved 2025-04-06.
^ "Fizz, un nouveau joueur mobile 100 % numérique". Le Journal de Québec. 2018-09-13. Retrieved 2025-04-06.
^ "Fizz, a new 100% digital mobile provider". Le Journal de Québec. QMI Agency. 2018-09-13. Retrieved 2025-05-06.
^ Johnson, Maxime (2019-03-12). "L'Internet résidentiel de Fizz arrive jeudi". Journal Métro (in French). Retrieved 2025-04-06.
^ Hudes, Sammy (2024-04-10). "Québecor étend ses services sans fil Fizz à quatre provinces". La Presse (in Canadian French). Retrieved 2025-05-06.
^ Fizz (2025-02-05). "Fizz TV : une nouvelle expérience télé numérique 100 % personnalisable maintenant disponible au Québec". Newswire (in French). Retrieved 2025-04-06.
^ Fizz (2025-02-05). "Fizz TV : une nouvelle expérience télé numérique 100 % personnalisable maintenant disponible au Québec". Newswire (in French). Retrieved 2025-04-06.
^ ^{[citation needed]}
^ ^{[citation needed]}
^ ^{[citation needed]}
^ ^{[citation needed]}

External links

Official Website

[1] Chhabra, Sameer (2018-09-13). "Videotron beta-testing new Fizz brand in Quebec, Ottawa region [Update]". MobileSyrup. Retrieved 2025-04-06.

[2] "Fizz, un nouveau joueur mobile 100 % numérique". Le Journal de Québec. 2018-09-13. Retrieved 2025-04-06.

[3] "Fizz, a new 100% digital mobile provider". Le Journal de Québec. QMI Agency. 2018-09-13. Retrieved 2025-05-06.

[:0-4] Johnson, Maxime (2019-03-12). "L'Internet résidentiel de Fizz arrive jeudi". Journal Métro (in French). Retrieved 2025-04-06.

[5] Hudes, Sammy (2024-04-10). "Québecor étend ses services sans fil Fizz à quatre provinces". La Presse (in Canadian French). Retrieved 2025-05-06.

[6] Fizz (2025-02-05). "Fizz TV : une nouvelle expérience télé numérique 100 % personnalisable maintenant disponible au Québec". Newswire (in French). Retrieved 2025-04-06.

[7] Fizz (2025-02-05). "Fizz TV : une nouvelle expérience télé numérique 100 % personnalisable maintenant disponible au Québec". Newswire (in French). Retrieved 2025-04-06.

[8] {[citation needed]}

[9] {[citation needed]}

[10] {[citation needed]}

[11] {[citation needed]}

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