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// Workers AI · dad joke modeWhat did Cerence say to the voice? "You're heard.

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From Wikipedia, the free encyclopedia
Cerence Inc.
TypePublic
Industry
PredecessorNuance Communications (automotive division)
Founded2019; 7 years ago (2019)
HeadquartersBurlington, Massachusetts, U.S.
Key people
ProductsAutomotive AI, Voice assistant technology
RevenueIncrease US$332 million (2024)[1]
Negative increase −US$580 million (2024)[2]
Negative increase −US$588 million (2024)[3]
Total assetsDecrease US$702 million (2024)[4]
Total equityDecrease US$141 million (2024)[5]
Number of employees
c. 1,400[6] (2024)
Websitecerence.com
Footnotes
[7][8]

Cerence Inc. is an American multinational software company that develops artificial intelligence (AI) assistant technology primarily for automobiles.

History

[edit]

Cerence was founded in October 2019, after Nuance Communications decided to turn its automotive division into an independent company.[9][10] Nuance had provided voice recognition technology to car manufacturers for twenty years prior to the spin-off, and its technology was built into half of the new cars shipped globally in the first six months of 2019.[9] Cerence's first official trading day on the Nasdaq exchange was October 2, 2019. The company assumed control of previously Nuance-held contracts with approximately 60 automakers including BMW, Ford, and Toyota.[9][10] Since becoming its own entity, Cerence signed new deals to install voice recognition and assistance technology in Fiat Chrysler and Mercedes-Benz vehicles.[11][12] In January 2020, LG announced that it would start integrating Cerence's voice assistant into its in-car infotainment systems.[13] On 30 September 2021, VinFast reported that Cerence software will be used for its electric vehicles as an intelligence voice assistant.[14]

As of August 2021, Cerence's AI assistant technology had been installed on over 400 million cars worldwide.[15]

Cerence received an Automotive News PACE Award in September 2021 for Cerence Pay,[16] a technology that allows drivers to pay for fuel via voice commands.[17]

Products

[edit]

Cerence develops automotive AI products, primarily focusing on voice assistant technology.[18][15] Its voice assistant technology is not device-specific, and is white-labeled for auto manufacturers.[10] The company's products integrate into a car's operating system and allow drivers to use speech for a variety of actions, for example to control their GPS, entertainment system, and climate settings rather than using manual controls.[12][13] Cerence's technology also incorporates facial recognition and customized responses to individual drivers.[10] As of 2021, Cerence's speech recognition software recognizes 70 different languages and dialects.[10] The technology can work with other voice assistant and AI devices such as those developed by Apple Inc. and Google. Drivers using the voice technology in their car can make a request and the Cerence software would help route it appropriately to the right system or virtual assistant that can best respond, essentially acting as a "switchboard" to access information from other AI and voice assistants.[10]

The company is also developing technology that provides drivers with the ability to control some in-car systems with brief glances or gestures.[19][20]

References

[edit]
  1. ↑ "ANNUAL REPORT SEC".
  2. ↑ https://www.sec.gov/ix?doc=/Archives/edgar/data/0001768267/000095017024130642/crnc-20240930.htm. {{cite web}}: Missing or empty |title= (help)
  3. ↑ https://www.sec.gov/ix?doc=/Archives/edgar/data/0001768267/000095017024130642/crnc-20240930.htm. {{cite web}}: Missing or empty |title= (help)
  4. ↑ https://www.sec.gov/ix?doc=/Archives/edgar/data/0001768267/000095017024130642/crnc-20240930.htm. {{cite web}}: Missing or empty |title= (help)
  5. ↑ https://www.sec.gov/ix?doc=/Archives/edgar/data/0001768267/000095017024130642/crnc-20240930.htm. {{cite web}}: Missing or empty |title= (help)
  6. ↑ https://www.sec.gov/ix?doc=/Archives/edgar/data/0001768267/000095017024130642/crnc-20240930.htm. {{cite web}}: Missing or empty |title= (help)
  7. ↑ "Cerence Inc. 2022 Annual Report (Form 10-K)". U.S. Securities and Exchange Commission. November 29, 2022.
  8. ↑ Maffei, Lucia (December 15, 2021). "Cerence CEO is the latest public tech company chief to resign". Boston Business Journal. Retrieved December 17, 2021.
  9. 1 2 3 Kinsella, Brett (October 2, 2019). "A Voice Giant is Born. Cerence Now Houses All of Nuance's Automotive Solutions and Customers". Voicebot. Retrieved October 15, 2021.
  10. 1 2 3 4 5 6 Tansey, Bernadette (October 2, 2019). "Nuance Spinout Cerence Vies With Tech Giants in Voice-AI for Auto". Xconomy. Archived from the original on May 21, 2022. Retrieved October 15, 2021.
  11. ↑ Nash, Jim (March 24, 2020). "Busy biometric startup Cerence books three big car deals, launches services in March". Biometric Update. Retrieved October 15, 2021.
  12. 1 2 Schwartz, Eric Hal (December 18, 2020). "Mercedes-Benz Will Keep Using Cerence to Run Revamped MBUX Virtual Assistant". Voicebot. Retrieved October 15, 2021.
  13. 1 2 Torbet, Georgina (January 14, 2020). "LG is building its own in-car voice assistant". Engadget. Retrieved October 15, 2021.
  14. ↑ "Biometrics to replace car keys for Genesis vehicle, Cerence voice control deployed by VinFast | Biometric Update". 30 September 2021.
  15. 1 2 Seitz, Patrick (August 9, 2021). "Automotive Artificial Intelligence Provider Drives Past Quarterly Targets". Investor’s Business Daily. Retrieved October 15, 2021.
  16. ↑ Chappell, Lindsay (September 30, 2021). "Here are the 14 Automotive News PACE Award winners for 2021". Automotive News. Retrieved October 15, 2021.
  17. ↑ Schwartz, Eric (July 7, 2021). "Cerence Brings Gas Station Payment Voice Commands to Europe". Voicebot. Retrieved October 15, 2021.
  18. ↑ Maffei, Lucia (August 4, 2020). "Burlington automotive software firm Cerence thrives even as car sales fall". Boston Business Journal. Retrieved October 15, 2021.
  19. ↑ Barnden, Colin (September 25, 2020). "Time to Open Eyes to Eye Tracking". EE Times. Retrieved October 15, 2021.
  20. ↑ Walford, Lynn (October 19, 2019). "More Research in Voice & Emotion Interaction from Cerence (Nuance)". Auto Connected Car News. Retrieved October 15, 2021.
[edit]
  • Official website
  • Business data for Cerence Inc.:
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