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Accesso

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Accesso Technology Group PLC
FormerlyLo-Q
TypePublic
LSE: ACSO
Industryleisure, cultural, entertainment, theme park, technology
PredecessorThe Tellurian Devices Company, accesso
FoundedAugust 2000; 26 years ago (2000-08) (Lo-Q)
FounderLeonard Sim
Headquarters
Berkshire
,
England
Number of locations
4 Offices Worldwide
Area served
Worldwide
Key peopleSteve Brown (CEO), Andrew Jacobs (CCO), Fern MacDonald (CFO), Bill Russell (Non-Executive Chairman)
Servicesticketing, virtual queuing, guest management, eCommerce, access control, reserved seating, box office ticketing, point of sale ticketing, online ticketing, global ticketing distribution
RevenueIncrease US$118.7 million (2018)[1]: 3 [dead link][failed verification]
Increase US$88.2 million (2018)[1]: 3 
Increase US$25.1 million (2018)[1]: 3 
Total assetsDecrease US$257.5 million (2018)[1]: 55 
Total equityIncrease US$181.5 million (2018)[1]: 55 
Number of employees
  • Decrease 406 Seasonal (2018, avg monthly number)[1]: 79 
  • Increase 518 Non-seasonal (2018, avg monthly number)[1]: 79 
Divisionsaccesso LoQueue
accesso Passport
accesso ShoWare
accesso Siriusware
Ingresso
The Experience Engine (TE2)
SubsidiariesLocated in Europe and North America and Australia
Websitewww.accesso.com

Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England.[2] Accesso has 9 offices across the world, and serves 1000 venues, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.[3]

History

[edit]

Accesso was established around 2000, and entered bankruptcy almost immediately. The company then reemerged in 2007.[4]

In 2012, Lo-Q PLC acquired the Lake Mary, Florida-based company, Accesso LLC, for US$22 million.[5][6] At the time, Lo-Q focused on developing ride-reservation systems for theme parks, while accesso focused on online and mobile ticket sales software and the management of online ticket stores.[5] Tom Burnet was the CEO of Lo-Q and retained this role after the merger.[5][7] Accesso's CEO and owner Steve Brown joined the board of the new company and became the COO of North American operations.[5]

In November 2013, Lo-Q was renamed accesso to reflect the company's operations.[8] In December 2013, accesso acquired for US$12 million Taos, New Mexico-based ticketing and point-of-sale software provider Siriusware.[9] On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a cloud-based ticket sales product.[10] On 30 March 2017, accesso acquired Ingresso,[10] a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2),[11] a guest experience management company.[12]

In 2014, the company began via a three-year partnership with a South Korean consulting firm.[6]

Products

[edit]
A Qbot at Mirabilandia in Italy

Accesso has products for ticketing, virtual queuing, distribution, guest experience and point of sale.

Accesso'a LoQueue Virtual Queuing[13] was introduced in 2001 and allows guests to wait in virtual lines as opposed to physical ones. Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism.[14] Several patents have been registered for their concepts.[15][16][17]

Accesso's Passport ticketing suite[18] is used by venues including Six Flags[19][20] and Palace Entertainment.[21] In 2015, Merlin Entertainments Group signed a long-term agreement with accesso.[22]

The company's Siriusware ticketing & point of sale[23] provides guest management, ticketing, e-commerce and point-of-sale for venues and attractions. Accesso's ShoWare live entertainment ticketing[24] is cloud-based ticket sales software.[24]

References

[edit]
  1. 1 2 3 4 5 6 7 "2018 Annual report and financial statements". 7 May 2019 – via Companies House Register.
  2. ↑ Whiterow, Philip (29 March 2012). "Lo-Q in the fast lane as new products come on stream". Proactive Investors Australia. Archived from the original on 31 March 2012. Retrieved 11 April 2012.
  3. ↑ Accesso Technology Group. "About Us". Retrieved 23 November 2020.
  4. ↑ "Insights: Riding a rollercoaster with Accesso". TheTicketingBusiness News. 7 June 2019. Retrieved 4 March 2020.
  5. 1 2 3 4 Garcia, Jason (6 December 2012). "Local park ticketing firm sold for $22M". Orlando Sentinel. Orlando, Florida. p. A10 – via Newspapers.com.
  6. 1 2 Pedicini, Sandra (14 August 2014). "Lake Mary firm moves into South Korean theme parks". Orlando Sentinel. Orlando, Florida. p. A12 – via Newspapers.com.
  7. ↑ Pedicini, Sandra (24 November 2014). "Reservation-only rides in the works?". Orlando Sentinel. Orlando, Florida. p. D3 – via Newspapers.com.
  8. ↑ "Lo-Q is now "accesso"". The Wall Street Journal (Press release). 12 November 2013. Retrieved 15 November 2013.[permanent dead link]
  9. ↑ Clarke, Sara K.; Garcia, Jason (9 December 2013). "Accesso buys Siriusware". Orlando Sentinel. Orlando, Florida. p. D3 – via Newspapers.com.
  10. 1 2 Accesso (31 May 2017). "**accesso** acquires VisionOne, Worldwide, Ltd". accesso Technology Group plc. Retrieved 31 May 2017.
  11. ↑ "accesso acquire software specialist The Experience Engine TE2". Blooloop. Retrieved 4 March 2020.
  12. ↑ "**accesso** Announces Plan To Acquire The Experience Engine (TE2)". accesso Technology Group. Retrieved 4 March 2020.
  13. ↑ "accesso LoQueue Virtual Queuing System". accesso Technology Group. Retrieved 2 December 2022.
  14. ↑ "Products -accesso LoQueue". Your Guide. Retrieved 11 April 2012.
  15. ↑ US 6529786, Sim, Leonard, "Queue management system", published 22 May 1997, assigned to Maria N. Von Buhr and Chad Rapp
  16. ↑ US 2008080445, Bayne, Christopher; Butler, Christopher; Sim, Leonard, "Reservation Management System and Method", published 3 April 2008
  17. ↑ US 2010277276, Bayne, Christopher; Butler, Christopher; Sim, Leonard, "System For Regulating Access to a Resource", published 4 November 2010
  18. ↑ "accesso Passport Online Ticketing System". accesso Technology Group. Retrieved 2 December 2022.
  19. ↑ "Cedar Fair chooses accesso to drive e-commerce platform". Amusement Today. 27 October 2011. Retrieved 15 November 2013.
  20. ↑ "Mission Admission". Park World Magazine. 28 January 2009. Archived from the original on 5 January 2011. Retrieved 15 November 2013.
  21. ↑ "Kernels – September 2012". Park World Magazine. 7 September 2012. Archived from the original on 19 October 2013. Retrieved 15 November 2013.
  22. ↑ accesso (31 May 2017). "Merlin Entertainments Selects **accesso** as its Exclusive Global..." accesso Technology Group. Retrieved 31 May 2017.
  23. ↑ "accesso Siriusware Point of Sale Ticketing…". accesso Technology Group. Retrieved 2 December 2022.
  24. 1 2 "accesso ShoWare Box Office Event Ticketing…". accesso Technology Group. Retrieved 2 December 2022.
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